General Manager

Jones Lang LaSalle Americas, Inc.

. Lead the retail property team in meeting client objectives .

Posted 10/27/2026full-timeOklahoma City • Oklahoma • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in retail property management, including financial oversight, tenant relations, and operational efficiency. Proven ability to lead teams, implement process improvements, and develop strategic business plans to enhance property performance.

Highest-signal resume keywords

Retail Property ManagementReal Estate LicenseYardi ProficiencyFinancial ReportingLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Budget ManagementLease NegotiationProperty Condition AssessmentMarket AnalysisVendor Contract Management

Soft Skills

Excellent CommunicationProblem SolvingTeam CollaborationFlexibilityProfessionalism

Tools & Technologies

Microsoft OfficeForecast Manager

Certifications & Qualifications

Real Estate License

Industry Keywords

Retail ManagementTenant Lease RequirementsEmergency PreparednessCapital ExpendituresSustainability Programs

About the role

Key responsibilities & impact

Lead the retail property team in meeting client objectives
Oversee shopping center management, operations, specialty leasing, marketing, and financial activities
Maintain safety, cleanliness, and integrity of buildings, systems, and equipment
Prepare the team for emergency and crisis situations
Monitor the area market, competitive properties, and demographics
Represent the property and JLL in community affairs
Enforce tenant lease requirements
Manage property and regional marketing activities
Identify inefficiencies, implement process improvements, and enhance property performance and appearance
Establish relationships with store managers, merchants, and specialty tenants to understand and drive sales
Conduct property condition assessments and operational needs analyses
Negotiate and manage vendor contracts, service agreements, and insurance policies
Execute new and renewal leases with the property’s leasing agent
Direct specialty leasing to maximize occupancy and revenue
Manage tenant rent reduction or termination requests
Develop and implement the annual business plan and achieve budgeted net operating income
Manage capital expenditures and direct annual financial reports, budgets, and plans
Prepare monthly and quarterly financial, forecast, and sales reports
Monitor and assist with rent collections and collection processes
Oversee property-level financial controls, audit compliance, accounts payable/receivable, and reconciliations
Serve as primary contact for the asset manager and communicate property activities
Develop value-enhancement initiatives, sustainability programs, and asset optimization plans
Direct and supervise all property employees
Develop career plans and performance objectives for direct reports
Provide employee feedback and coordinate training
Establish team action plans and evaluate results

Requirements

What you’ll need

Real estate license required
Bachelor’s degree (B.A./B.S.)
8–10 years of experience in retail property management
Competency using Microsoft Office, navigating the internet, and general use of a personal computer
Proficiency in Yardi and Forecast Manager preferred
Excellent verbal and written communication skills
Leadership and professionalism
Ability to problem solve and provide actionable and positive feedback
Ability to work independently and within a team environment
Ability to work collaboratively with cross-functional groups
Flexible and able to work in a fast-paced environment
Must be authorized to work in the United States without sponsorship
Ability to stand and walk; willingness to work nights and weekends

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health
Reasonable accommodations for individuals with disabilities