Global Center of Excellence Lead

Jones Lang LaSalle Americas, Inc.

. Lead the Global Center of Excellence platform across multiple service lines and regions .

Posted 9/21/2026full-timeRemote • North Carolina • United StatesSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in managing Centers of Excellence, driving organizational transformation, and ensuring compliance with ISO standards. Proficient in global sourcing, vendor management, and performance management within corporate real estate.

Highest-signal resume keywords

Corporate Real Estate ExperienceLeadership in Centers of ExcellenceGovernance Models and Compliance FrameworksIWMS and Analytics ImplementationPMP or Six Sigma Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementTransaction ManagementLease AdministrationOccupancy PlanningFinance ManagementData AnalysisPerformance ManagementKPI DevelopmentProcess OptimizationChange Management

Soft Skills

Excellent CommunicationPresentation SkillsRelationship Management

Tools & Technologies

IWMSAnalytics DashboardsIncident Management SystemsAvettaISNetworldSedex

Certifications & Qualifications

PMPSix SigmaLean Certification

Industry Keywords

HSSE ManagementISO 45001ISO 14001Governance FrameworksQuality Management Systems

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead the Global Center of Excellence platform across multiple service lines and regions
Drive organizational transformation, innovation, continuous improvement, client focus, and operational excellence
Provide strategic oversight for technology deployment, performance management, and innovation initiatives
Develop and improve standardized operating procedures, governance frameworks, and quality assurance programs
Oversee integration of IWMS, analytics dashboards, and incident management systems
Sponsor and review performance metrics, KPIs, and SLAs
Coordinate global sourcing and vendor management, including contractor pre-qualification, compliance, and performance review
Manage cross-functional program coordination and change management initiatives
Directly manage a team of 9.5 direct reports across Innovation & Change, Performance, HSSE, Engineering, and Sourcing
Act as the primary escalation point for operational issues, risk management, compliance, and HSSE matters
Represent the CoE in executive reviews, governance routines, and business meetings
Support talent development, training, and succession planning
Ensure compliance with JLL's HSSE Management System, ISO 45001, ISO 14001, and client-specific requirements
Foster global cross-functional collaboration and knowledge sharing
Report directly to the Global Account Director

Requirements

What you’ll need

Minimum 15 years of experience in corporate real estate
Proven expertise across IFM, Project Management, Transaction Management, Lease Administration, Occupancy Planning, and Finance Management in a global, multi-site environment
Demonstrated leadership in managing Centers of Excellence or similar platforms
Track record of driving organizational transformation, innovation, and continuous improvement
Strong knowledge of governance models, quality management systems, ISO standards, compliance frameworks, change management methodologies, and process optimization
Demonstrated HSSE management experience, including working knowledge of ISO 45001 and ISO 14001 standards
Experience implementing and optimizing IWMS, analytics, and reporting tools
Experience in global sourcing and vendor management, including Avetta, ISNetworld, and Sedex
Ability to influence senior executives and manage complex stakeholder ecosystems in a client-facing role
Advanced skills in data analysis, cross-functional program coordination, performance management, and KPI development
Excellent communication, presentation, and relationship management skills
Bachelor's degree in business, engineering, real estate, or a related field required
Candidates must be authorized to work in the United States without sponsorship
PMP, Six Sigma, or equivalent Lean certifications strongly preferred
MBA or relevant master's degree preferred

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture prioritizing mental, physical and emotional health
Reasonable accommodations for individuals with disabilities