IFM COE Director

Jones Lang LaSalle Americas, Inc.

. Enable strategy, integrated service delivery, and service line integration for a major global financial services account .

Posted 9/30/2026full-timeRemote • United StatesLead💰 $183,750 - $267,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Facilities Management, Engineering, and Environmental Health and Safety compliance, with a strong focus on operational efficiency and client satisfaction. Proven ability to lead high-performing teams, implement innovative strategies, and manage complex projects in a fast-paced environment.

Highest-signal resume keywords

Facilities ManagementEnvironmental Health and Safety ComplianceLeadership and Team ManagementFinancial and Planning Analytical SkillsEnergy and Sustainability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Facilities ManagementFacilities EngineeringEnergy and SustainabilityEnvironmental ComplianceQuality AssuranceContinuous ImprovementProject ManagementTrend RecognitionProblem SolvingClient Relationship Management

Soft Skills

LeadershipCommunicationNegotiationPublic SpeakingTeam Building

Tools & Technologies

CorrigoMS OfficeExcelWordPowerPointOutlook

Industry Keywords

Commercial Real EstateIntegrated Facility ManagementOperational EfficiencyService DeliveryClient Satisfaction

About the role

Key responsibilities & impact

Enable strategy, integrated service delivery, and service line integration for a major global financial services account
Drive innovation, establish best practices and standards, and drive cost savings and operational efficiency
Manage national health, safety, and environmental programs across the account
Oversee the Integrated Facility Management Center of Excellence covering Facility Management, Engineering, Health Safety and Environmental, Energy & Sustainability, and Business Programs
Serve as liaison between the Alliance Director and JLL organization; report to the Governance & Enablement Director
Oversee Facilities Management results including business continuity, building-level financials, customer experience, facility condition inspections, repair and maintenance budgets, work order management, and client initiatives
Oversee Environmental, Health, and Safety compliance with laws, codes, and regulations
Oversee Engineering operations compliance, preventative maintenance, mobile engineering processes, and regional engineering collaboration
Implement and optimize Corrigo capabilities and AI-driven functionality
Integrate service delivery platforms and resources and manage handoffs
Establish team vision and strategy aligned with client objectives
Anticipate client needs, exceed KPIs, and ensure client satisfaction
Build high-performing teams and maintain employee engagement
Build relationships across regional and COE teams and share best practices
Develop and manage innovation strategies and lead implementation of firm practices
Lead projects involving new processes, tools, and communications improvements
Develop and lead value-creating programs and oversee their design, development, and implementation
Hire, attract, retain, coach, and improve the performance of top talent

Requirements

What you’ll need

Bachelor’s degree required; MBA or other secondary degree preferred
10+ years’ experience in commercial real estate and/or Facilities Management
Proficient knowledge of Facilities Management, Facilities Engineering, Energy and Sustainability, and Environmental and Safety
Demonstrated leadership/management skills and ability to influence and negotiate
Ability to communicate complex ideas concisely
Trend recognition, diagnosis, and problem-solving ability
Experience implementing quality assurance and continuous improvement programs
Excellent financial and planning analytical skills
Public speaking acumen and ability to engage large groups
Ability to develop and maintain trust with internal and client stakeholders
Previous experience leading large teams in a fast-paced, agile environment
Detail-oriented, organized, flexible, and willing to tackle new challenges
Ability to move people to action with a sense of urgency
Advanced computer skills, including MS Office, Excel, Word, PowerPoint, and Outlook
Must be authorized to work in the United States without visa sponsorship

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health