Innovation & Change Manager

Jones Lang LaSalle Americas, Inc.

. Own the account's innovation pipeline end-to-end: source, vet, and prioritize new ideas, tools, and service enhancements against client needs and business case strength .

Posted 11/11/2026full-timeUnited StatesMid-LevelSenior💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing innovation pipelines and applying change management principles to drive stakeholder adoption and measurable value delivery. Proficient in facilitating workshops and translating best practices into actionable recommendations within complex organizations.

Highest-signal resume keywords

Innovation ManagementChange ManagementWorkshop FacilitationStakeholder CommunicationAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Innovation Pipeline ManagementChange Management PrinciplesProject PlanningAdoption TrackingBenchmarking Best Practices

Soft Skills

Strong Communication SkillsCoordination SkillsProblem-Solving Skills

Tools & Technologies

Structured LogsDashboards

Certifications & Qualifications

Change Management CertificationPMP CertificationPgMP CertificationAgile CertificationLean Certification

Industry Keywords

Business OperationsFacilities ManagementComplex OrganizationStakeholder Engagement

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Own the account's innovation pipeline end-to-end: source, vet, and prioritize new ideas, tools, and service enhancements against client needs and business case strength
Track innovation initiatives using structured logs or dashboards, monitoring status, expected value, and adoption milestones from concept through full deployment
Benchmark best practices across JLL's portfolio and the broader industry, translating external innovation into account-specific recommendations
Lead and facilitate innovation workshops with clients to surface challenges and co-develop solutions that drive measurable value
Apply change management experience to initiatives owned by this role, including stakeholder impact awareness, communication support, and adoption tracking
Support the change process from pilot through full implementation, including stakeholder communication, training coordination, and adoption monitoring
Create and execute project plans for change-related deliverables, including readiness support, training coordination, communications, and sustainability tracking
Monitor stakeholder adoption and flag resistance or risk areas to the CoE Lead for escalation
Support change champion engagement and relay feedback from their teams
Partner with Technology & BI, Operations, and account leadership to scope, test, and roll out selected initiatives
Coordinate with specialist and cross-functional teams and escalate complex stakeholder conflicts or trade-off decisions to the CoE Lead or Account Leadership
Report pipeline health, initiative status, and adoption progress to the CoE Lead on a regular cadence

Requirements

What you’ll need

Bachelor's degree in Business, Operations, facilities management, or a related field
4+ years of experience in innovation management, change management, or program coordination within a complex organization
Experience managing an innovation pipeline or portfolio of initiatives with measurable value delivery
Practical experience applying change management principles (readiness, communication, adoption tracking)
Demonstrated ability designing and facilitating workshops that drive co-creation and problem-solving with stakeholders
Strong communication and coordination skills; ability to work across cross-functional teams and escalate appropriately when stakeholder conflicts exceed the role's scope
Strong analytical skills translating external benchmarks and best practices into actionable recommendations
Candidates must be authorized to work in the United States without sponsorship
Change management certification (Prosci or equivalent) preferred
PMP, PgMP, or equivalent project/program management certification preferred
Agile/Lean certifications preferred

Benefits

Comp & perks

Annual bonus
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Hybrid work arrangement / remote option with quarterly travel to Atlanta
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health