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Network Facilities Manager
Jones Lang LaSalle Americas, Inc.. Deliver the Facilities Team’s services to operate and maintain the NAB allocated portfolio, including financial, technical, maintenance, procurement, asset and vendor management programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in facilities management, including vendor management, compliance with health and safety standards, and effective stakeholder engagement. Proven ability to deliver high-quality customer and property services while managing budgets and continuous improvement initiatives.
Highest-signal resume keywords
Facilities ManagementVendor ManagementCustomer Service FocusCompliance with Health and Safety StandardsAdministration Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Property ManagementBuilding InspectionsReport PreparationTechnical Knowledge of Mechanical SystemsProject Management
Soft Skills
Excellent People SkillsTeamworkStakeholder EngagementCommunication Skills
Tools & Technologies
Help Desk SystemsBMS SystemPC LiteracyInternet and E-mail Functions
Industry Keywords
Facilities AdministrationOccupational Health and SafetyContinuous ImprovementService Level TargetsFinancial Management
About the role
Key responsibilities & impact- Deliver the Facilities Team’s services to operate and maintain the NAB allocated portfolio, including financial, technical, maintenance, procurement, asset and vendor management programs
- Provide facilities administration duties in accordance with company policies, procedures and processes
- Engage with stakeholders across the business to ensure service delivery expectations are met without introducing financial or tenure risk
- Develop and manage relationships with the occupier and client to exceed service delivery expectations and facilitate works
- Deliver customer and property services to a portfolio of buildings
- Carry out building inspections and complete associated reports within governance timeframes
- Ensure compliance with client contract requirements, facilities procedures, statutory regulations, and fire, health and safety standards
- Manage administration and organisation of information for analysis and presentation to senior management
- Liaise with facilities vendors and coordinate facilities works with the JLL Projects & Development Services account team
- Maintain contracts for necessary supplies and services
- Deliver facilities-related projects within agreed budgets or works plans
- Monitor Help Desk/service outputs against KPIs and service level targets, reporting to stakeholders
- Contribute to continuous improvement, teamwork, cooperation and performance excellence across the portfolio
Requirements
What you’ll need- Prior experience in facilities, property management, hospitality or related field
- Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialised services is advantageous
- Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous
- Experience in front and back office processes is required with strong administration skills, preferably in the FM space
- Strong customer service focus with excellent people skills and ability to interact with a wide range of client staff and demands
- Strong PC literacy and proven ability to manage daily activities using various systems, including the internet and e-mail functions
- Demonstrated experience with continuous improvement initiatives
- Demonstrated experience with client reporting and preparation of reports
- Enjoys being part of and contributing to a high performing team.
Benefits
Comp & perks- Great employee discounts off fitness, wellbeing & other renowned brands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices