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Operational Specialist
Jones Lang LaSalle Americas, Inc.. Provide essential health & safety and operational support services to Asset Experience Managers across Royal London managed assets .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in health and safety legislation, statutory compliance, and property management, with strong capabilities in data analysis, operational support, and effective communication. Proficient in managing risk assessments, compliance documentation, and fostering collaborative relationships with stakeholders.
Highest-signal resume keywords
Health And Safety LegislationStatutory Compliance RequirementsProperty Management SoftwareData Analysis And ReportingISO14001 Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Risk Assessment MethodologiesPermit-To-Work SystemsMicrosoft Office ApplicationsBuilding Services UnderstandingCompliance Documentation Management
Soft Skills
Clear Communication SkillsAttention To DetailCustomer Service MindsetCollaborative Team PlayerResilience Under Pressure
Tools & Technologies
E-Permits SystemProperty Management Software Platforms
Industry Keywords
ESG RequirementsSustainability ReportingQuality Management SystemsOperational ReportingPreventative Maintenance
About the role
Key responsibilities & impact- Provide essential health & safety and operational support services to Asset Experience Managers across Royal London managed assets
- Support Asset Experience Managers in understanding H&S legislation and implementing compliance measures
- Manage risk actions and maintain risk registers
- Coordinate statutory compliance activities, inspections, risk assessments, audits and incident reporting
- Administer the E-Permits system
- Support expenditure management, invoice approval, debt management and cashflow monitoring
- Monitor helpdesk activities and response times
- Coordinate meter readings, quotes, work orders and contract variations
- Support work orders, contracts, site access and contractor liaison
- Coordinate planned preventative maintenance and track remedial works
- Support EPC management, utility and energy matters, sustainability reporting and data collection
- Maintain property records, compliance registers, documentation, email communications and filing systems
- Coordinate Teams management and document sharing
- Support operational reporting, property transitions, handovers, audits and inspections
- Report to the Asset Experience Services leadership team with matrix support relationships to Asset Experience Managers
Requirements
What you’ll need- Understanding of H&S legislation applicable to property management
- Knowledge of statutory compliance requirements for commercial properties
- Familiarity with permit-to-work systems and risk assessment methodologies
- Experience with property management software platforms
- Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook
- Understanding of building services and maintenance operations
- Knowledge of ISO14001 and quality management systems
- Awareness of ESG and sustainability requirements in property management
- Ability to manage multiple priorities and deadlines effectively
- Clear written and verbal communication skills
- Data analysis and reporting capabilities
- Proactive approach to anticipating team needs and addressing issues
- Strong attention to detail, particularly regarding safety and compliance matters
- Adaptability to changing priorities and workload fluctuations
- Customer service mindset when dealing with internal and external stakeholders
- Collaborative team player who supports colleagues effectively
- Discretion when handling confidential or sensitive safety information
- Resilience under pressure during busy periods or emergency situations
- Willingness to learn and develop new skills
- Positive attitude that contributes to team morale
- Methodical and organised approach to managing compliance documentation
Benefits
Comp & perks- Equal Opportunity Employer
- Reasonable accommodations for individuals with disabilities