Operations Director

Jones Lang LaSalle Americas, Inc.

. Lead recruitment strategy and execution for specialized facilities and technical roles .

Posted 11/3/2026full-timeRemote • United StatesLead💰 $120,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive facilities management expertise, including compliance with building codes and safety regulations, while effectively leading teams and managing complex operations. Proficient in facilities management systems and capable of executing recruitment strategies for specialized roles.

Highest-signal resume keywords

Facilities Management ExperienceTechnical Aptitude in MEP and HVACLeadership in Change ManagementCompliance with OSHA and Building CodesFacilities-Related Certifications (CFM, FMP, PMP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Facilities Management Systems (CMMS, CAFM)Data Reporting and AnalyticsTechnical Validation of Facility SystemsBudgeting and Performance ReportingOnboarding Program Development

Soft Skills

Effective CommunicationTeam LeadershipChange ManagementProblem-SolvingMentoring

Tools & Technologies

Microsoft Office SuiteBuilding Automation Systems (BAS)IWMS Platforms

Certifications & Qualifications

CFMFMPPMP

Industry Keywords

Joint Certification Program (JCAP)OSHA RegulationsLife Safety CodesFederal and State RegulationsSecurity Clearance

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead recruitment strategy and execution for specialized facilities and technical roles
Build, lead, and mentor cross-functional operations teams
Lead change management initiatives across account processes
Develop and maintain standard operating procedures
Oversee onboarding programs for employees and subcontractors, including security, access, and training compliance
Support Joint Certification Program (JCAP) functions and coordinate with client security and compliance teams
Lead account-wide safety initiatives and ensure adherence to OSHA, client-specific, and site-specific protocols
Conduct and oversee technical validations related to facility systems, infrastructure, and operational processes
Ensure facilities operations, construction, and maintenance comply with building codes, life safety codes, and federal, state, and local regulations
Maintain readiness for client, regulatory, and JLL quality assurance inspections and audits
Manage day-to-day facilities operations, budgeting, vendor management, capital planning, and performance reporting
Escalate operational issues and work with the Account Director and client stakeholders to meet contractual KPIs and SLAs
Maintain compliance with facility security protocols, controlled access procedures, and applicable clearance requirements through the employee lifecycle

Requirements

What you’ll need

10+ years of progressive facilities management experience
Experience hiring for technical (MEP, HVAC) and specialized maintenance roles
Experience leading teams and managing complex operations within a large account or enterprise environment
Strong technical aptitude with proficiency in facilities management systems (CMMS, CAFM), Microsoft Office Suite, and data reporting/analytics tools
Working knowledge of applicable building codes (IBC, NFPA life safety codes) and OSHA regulations
Active or eligible-for security clearance
Ability to lead through change, manage competing priorities, and communicate effectively with client stakeholders and internal teams
Bachelor's degree in Facilities Management, Engineering, Business Administration, or a related field is preferred; equivalent professional experience will be considered in lieu of a degree
Prior experience supporting government, defense, or other secure/regulated environments preferred
Facilities-related certifications such as CFM, FMP, or PMP preferred
Familiarity with building automation systems (BAS) and IWMS platforms preferred
Must be authorized to work in the United States without sponsorship

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health