Regional Facilities Manager

Jones Lang LaSalle Americas, Inc.

. Lead delivery of exceptional Facilities Management services across designated sites within the Americas real estate portfolio .

Posted 9/17/2026full-timeMiami • Florida • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Facilities Management, operational leadership, and client relationship management, with a strong focus on budget management, vendor coordination, and compliance with regulatory standards. Proven ability to drive service delivery excellence and foster team development within a multi-site environment.

Highest-signal resume keywords

Facilities ManagementOperational LeadershipBudget ManagementVendor ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

IFM ExperienceBuilding Systems KnowledgeMaintenance ProcessesCost ManagementVariance AnalysisFinancial ReportingOperational AssessmentsStandardized ProcessesPerformance IndicatorsCPI/KPI Targets

Soft Skills

Strong Communication SkillsOrganizational CapabilitiesAnalytical CapabilitiesCoaching and DevelopmentRelationship Building

Tools & Technologies

CMMS PlatformsBI/Analytics ToolsMicrosoft Office ApplicationsAI-Powered Tools

Certifications & Qualifications

CFMFMP

Industry Keywords

CRE Facility ManagementRegulatory RequirementsClient StakeholdersOperational InitiativesOneJLL Approach

About the role

Key responsibilities & impact

Lead delivery of exceptional Facilities Management services across designated sites within the Americas real estate portfolio
Provide operational leadership and foster an ownership-mindset culture
Lead site-level excellence and achieve a standardized client experience across the portfolio
Create development and succession plans for the team
Manage regional budgets and serve as a key contact for client stakeholders
Collaborate with site teams and cross-functional partners locally and regionally
Drive regional service delivery, client satisfaction, and operational initiatives
Analyze regional performance data and implement optimization strategies
Build and maintain relationships with regional client stakeholders
Conduct site reviews, present regional analytics, address concerns, and provide performance updates
Coordinate JLL services using a unified OneJLL approach
Participate in the One Team collaboration program with Workplace teams and Landlords
Manage regional vendors and service providers
Oversee operational budgeting, forecasting, cost optimization, variance analysis, savings initiatives, and financial reporting
Coach and develop regional team members, identify training needs, and support career growth
Implement enterprise-wide standards and QA/QC processes
Conduct operational assessments and ensure compliance with contractual requirements, regulatory standards, and client expectations
Drive contractual requirements and regional goals, including work order metrics and CPI/KPI targets
Maintain high client satisfaction through performance indicators and satisfaction surveys

Requirements

What you’ll need

Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field
7+ years of regional or multi-site IFM experience for financial services or technology-focused clients
Strong knowledge of CRE facility management methodologies, building systems, maintenance processes, and regulatory requirements
Demonstrated operational leadership success implementing standardized processes and ensuring consistent service delivery across multiple sites
Proven success coaching, developing, and retaining facility operations teams; creating development plans and fostering an empowering culture
Strong communication skills and ability to build effective relationships with client stakeholders and internal teams
Ability to influence outcomes and drive operational improvements
Solid budget management and forecasting abilities
Understanding of operational budgeting, cost management, variance analysis, and financial reporting
Experience in vendor management and contract coordination
Strong organizational and analytical capabilities
Proficiency in CMMS platforms, BI/analytics tools, and Microsoft Office applications
Must be authorized to work in the United States without sponsorship
Advanced degree (MBA, MS Engineering, or related field) preferred
Certification in facilities management (CFM, FMP, or similar) preferred
Proficiency with AI-powered tools and platforms (e.g., Claude, ChatGPT, or similar) preferred

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health
Opportunities to strengthen and advance your career
Growth and development opportunities