Senior Director, Facilities Management – Regional Facilities Manager

Jones Lang LaSalle Americas, Inc.

. Lead technical operations and strategic oversight of a dynamic multi-site facility portfolio across Canada .

Posted 10/22/2026full-timeMontreal • CanadaSenior💰 CA$102,000 - CA$117,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in facility management, technical leadership, and client relationship management, ensuring compliance with regulations and delivering exceptional service. Proficient in budget management and vendor oversight, with a strong focus on team development and operational excellence.

Highest-signal resume keywords

Facility ManagementTechnical LeadershipClient Relationship ManagementBudget ManagementVendor Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Facility ManagementData AnalysisBudget ManagementProject ManagementVendor Management

Soft Skills

LeadershipInterpersonal SkillsProblem-SolvingCommunicationCollaboration

Tools & Technologies

ExcelCMMSAI Tools

Certifications & Qualifications

CPMRPACSM

Industry Keywords

Commercial FacilityHeavy Industrial EnvironmentsComplianceService ExcellenceTenant Relations

Tech Stack

Tools & technologies

RPA

About the role

Key responsibilities & impact

Lead technical operations and strategic oversight of a dynamic multi-site facility portfolio across Canada
Manage facility operations while building and nurturing strong client relationships through regular touchpoints, meetings, and proactive communication
Ensure facility management services, vendor relationships, and team performance deliver optimal value, compliance, and service excellence
Oversee a technical team of facility management professionals
Manage third-party vendor relationships and landlord partnerships
Lead and develop a high-performing team through guidance, training, and performance development
Ensure third-party vendor contract compliance, accurate reporting, and resolution of critical tenant relations issues
Cultivate client relationships through monthly and weekly touchpoints, meetings, and proactive communication
Provide facility services according to MSA and account processes and procedures, ensuring compliance with local, provincial, and federal regulations
Manage, coordinate, and exercise functional responsibility for facility management services across assigned facilities and geography
Prepare, submit, and manage facility budgets of $1–5 million, tracking variances and ensuring smooth recovery processes
Oversee third-party vendors to ensure quality service delivery, cost efficiency, KPIs, and operational excellence
Champion staff development and succession planning, including actionable career development plans for direct reports
Participate in compensation planning and team growth initiatives

Requirements

What you’ll need

8+ years of progressive experience in facility management with demonstrated technical leadership
Proven experience managing teams, projects, and vendor relationships in commercial facility environments
Strong leadership and relationship-building skills with a proven ability to influence and collaborate
Excellent interpersonal skills and problem-solving abilities
Outstanding verbal, written communication, and presentation skills
Demonstrated track record of delivering exceptional internal and external customer service
Knowledge of standard business and accounting practices
Proficiency in Excel and the ability to analyze data to support informed decision-making
Exceptional client relationship management capabilities
Preferred: Bachelor’s degree in engineering, a technical field, or an equivalent combination of experience and education
Preferred: Professional certifications such as CPM, RPA, or CSM
Preferred: French language proficiency (bilingual English/French)
Preferred: Technical or engineering background
Preferred: Experience in manufacturing facilities, particularly heavy industrial environments
Preferred: Experience with CMMS
Preferred: Familiarity with AI tools and emerging technologies
Oral and/or written interactions with tenants or external partners based outside Quebec

Benefits

Comp & perks

Discretionary bonuses may be available
Benefits may be available
Equal opportunity employer
Reasonable accommodations are available for individuals with disabilities