Senior Director – Marketing Transformation, Change Management

Jones Lang LaSalle Americas, Inc.

. Lead change management across marketing’s active change portfolio, including AI tool and agent rollouts, process changes, operating model shifts, and organizational transitions .

Posted 10/7/2026contractUnited StatesSenior💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in change management, particularly in technology rollouts and organizational transitions, while effectively managing stakeholder relationships and crafting clear communications. Proficient in developing structured enablement materials and adapting training approaches to diverse change initiatives.

Highest-signal resume keywords

Change ManagementStakeholder ManagementWritten CommunicationEnablement Material DesignADKAR/Prosci Framework Familiarity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementTechnology RolloutsOrganizational ChangeProcess ChangeEnablement Material DesignAI Tool AdoptionChange Initiative ManagementRisk IdentificationTraining Content DevelopmentCommunication Strategy

Soft Skills

AdaptabilityCollaborationComfort with AmbiguityLeadershipFacilitation

Industry Keywords

Marketing TechnologyChange FrameworksSenior Stakeholder EngagementExecutive CommunicationAI Capabilities

About the role

Key responsibilities & impact

Lead change management across marketing’s active change portfolio, including AI tool and agent rollouts, process changes, operating model shifts, and organizational transitions
Prioritize and sequence change initiatives against team capacity and the business calendar
Apply structured change frameworks to scope impact, plan enablement, and track adoption
Identify and flag change risks involving sponsorship, readiness, or reinforcement
Lead change management for AI tool and agent adoption, including pilot rollouts and scaled deployments
Build and maintain change frameworks and enablement patterns for introducing AI capabilities to marketing teams
Plan and facilitate recurring AI-focused forums, such as quarterly marketing-wide AI update calls
Manage relationships with senior marketing stakeholders, including the CMO and Marketing Leadership Team
Draft executive-level communications on transformation initiatives, tooling decisions, and program updates
Build branded enablement materials, including decks, talk tracks, session recaps, and training content
Collaborate with the Marketing Internal Communications lead on beta invites, rollout communications, leadership updates, and post-session recaps
Adapt communication and training approaches to different types of change
Work closely with SMEs, process owners, and pilot representatives across marketing
Partner with project and delivery teams to shape timelines and readiness plans
Lead and coordinate an offshore Change Management specialist in India
Report to the Head of Marketing Data & AI and work with an offshore instructional designer

Requirements

What you’ll need

10+ years proven experience in change management across a range of change types, including technology rollouts, process change, and organizational change
Strong stakeholder management skills, including comfort operating with senior/executive audiences
Excellent written communication, able to write clearly and directly without relying on corporate jargon or overstatement
Experience designing and building structured enablement or training materials
Ability to run multiple concurrent change initiatives of varying size and adapt approach accordingly
Comfort working with ambiguity, particularly around emerging AI/agentic tools where processes are still being defined
Familiarity with a change management framework such as ADKAR/Prosci or a comparable structured model
Experience leading change within marketing and marketing technology is desirable
Candidates must be authorized to work in the United States without sponsorship
Fixed-term contract availability for 16 months

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health
Reasonable accommodations for individuals with disabilities