Senior Director, Performance

Jones Lang LaSalle Americas, Inc.

. Build and own the performance discipline for the JLL Life Sciences platform .

Posted 9/20/2026full-timeRemote • United StatesSenior💰 $128,000 - $155,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building and managing performance disciplines within Life Sciences, focusing on scorecard architecture, KPI development, and data governance. Proven ability to influence stakeholders and drive performance improvements across accounts while ensuring compliance with industry standards.

Highest-signal resume keywords

Performance ManagementKPI DevelopmentLife Sciences FamiliarityCommercial Grounding in Management Fee MechanicsStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Scorecard ArchitectureData Quality ManagementPerformance BenchmarkingMethodology ApprovalPerformance Administration Automation

Soft Skills

Influencing SkillsCollaborationProblem-Solving

Tools & Technologies

JLLT Technology Pod

Industry Keywords

Life SciencesGxPRegulated EnvironmentsAccount ManagementContract Structure

About the role

Key responsibilities & impact

Build and own the performance discipline for the JLL Life Sciences platform
Define and maintain scorecard architecture, KPI library, data quality expectations and governance cadence across Life Sciences accounts
Convene the performance community, run peer review of scorecards and distribute best practices
Partner with Sales Development and account leadership during pursuit and solutioning
Carry performance through pursuit, transition, go-live and steady state
Maintain cross-account benchmarking of performance outcomes, at-risk fee position and best practices
Work with the JLLT Technology Pod to automate performance administration
Resolve account issues involving scorecards, client dissatisfaction and delayed transitions
Own capability standards and career paths for performance across the vertical
Approve methodology deviations, performance resourcing assumptions and self-perform handoff standards
Participate in interviews and provide annual performance review input for performance roles
Escalate measurement-integrity matters directly to Managing Directors and the COO

Requirements

What you’ll need

Has built or substantially rebuilt a performance or measurement function, not only run one
Credible with Account Directors, Managing Directors and clients
Strong commercial grounding in management fee mechanics, contract structure and margin protection
Comfortable operating through influence and standards rather than headcount
Willing to change how the work is done rather than administer the current model well
Candidates must be authorized to work in the United States without sponsorship
Familiarity with Life Sciences, GxP or regulated environments (preferred)

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Remote work arrangement
Travel up to 25% or as needed