Senior Director, Programs

Jones Lang LaSalle Americas, Inc.

. Act as a strategic delegate for the Account Director in executive discussions, governance forums, and key decision-making activities .

Posted 10/9/2026full-timeRemote • Kansas • United StatesSenior💰 $203,000 - $295,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership in driving operational and financial performance across large-scale client accounts, with a focus on strategic planning, transformation initiatives, and cross-functional team management. Proficient in leveraging data and analytics to enhance portfolio performance and align service delivery with client objectives.

Highest-signal resume keywords

Leadership ExperienceFinancial OversightOperational EfficiencyStrategic PlanningCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementForecastingCost-Benefit AnalysisProcess OptimizationChange ManagementPerformance ManagementData AnalyticsTransaction ManagementLease AdministrationOccupancy Planning

Soft Skills

Relationship BuildingInfluencing DecisionsProblem SolvingTeam DevelopmentContinuous Improvement

Industry Keywords

GovernanceService DeliveryClient ExperienceOperational MaturityBusiness Reviews

About the role

Key responsibilities & impact

Act as a strategic delegate for the Account Director in executive discussions, governance forums, and key decision-making activities
Drive execution of account priorities by aligning portfolio, operational, financial, and people strategies
Lead portfolio service functions including Transaction Management, Occupancy Planning, Lease Administration, and Technology/Business Intelligence
Align resources, priorities, and service-line objectives with client business goals and portfolio strategies
Drive integration across service lines for a seamless client experience
Leverage data, analytics, and technology to improve portfolio performance and support decision-making
Serve as a trusted advisor to senior client stakeholders
Lead executive-level business reviews, governance meetings, and strategic planning sessions
Manage client expectations regarding service delivery, portfolio performance, and transformation initiatives
Translate complex operational, financial, and technical portfolio data into business cases and strategic narratives
Lead account governance, performance management, and business reviews
Define and lead transformation initiatives involving operational maturity, process optimization, change management, and service delivery excellence
Oversee portfolio planning and financial performance, including business line reviews, forecasting, budgeting, contractual compliance, and strategic recommendations
Build and lead a high-performing leadership team through talent development, performance management, succession planning, and organizational design
Foster experimentation, feedback, and continuous improvement across the team

Requirements

What you’ll need

12+ years of leadership experience driving operational and financial performance across large-scale client accounts, business units, or complex service organizations
Ability to develop, recommend, and implement complex strategies aligned with workplace, facilities, and operational objectives
Strong expertise in financial oversight, budget management, forecasting, cost-benefit analysis, operational efficiency, and value creation across multiple business lines
Demonstrated ability to assess and resolve complex operational, organizational, and strategic challenges
Ability to build executive relationships, influence key decisions, resolve escalations, and drive alignment across client and JLL leadership
Ability to lead cross-functional teams, establish accountability, and drive execution in a matrixed environment
Candidates must be authorized to work in the United States without sponsorship
This position does not provide visa sponsorship

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health