Senior Director – Special Assets

Jones Lang LaSalle Americas, Inc.

. Lead the identification, triage, and tiering of elevated-risk loans across the servicing portfolio .

Posted 10/30/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and financial modeling skills, with deep knowledge of real estate markets and loan structures. Proven ability to lead teams, manage elevated-risk loans, and collaborate with senior leadership on risk mitigation strategies.

Highest-signal resume keywords

Analytical SkillsFinancial ModelingReal Estate Market KnowledgeFannie Mae and Freddie Mac Servicing KnowledgeTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Risk IdentificationLoan ServicingValuation MethodologiesWorkout ExperienceRisk Rating FrameworkReporting StandardsMitigation PlansAsset ManagementPortfolio ManagementMultifamily Finance

Soft Skills

Communication SkillsTime ManagementAttention to DetailMultitaskingIndependent Work

Industry Keywords

Special AssetsElevated-Risk LoansLoss Mitigation StrategyWatchlist CriteriaAgency PartnershipsContinuous ImprovementClient ServiceProperty ManagementBusiness DegreeTravel Requirements

About the role

Key responsibilities & impact

Lead the identification, triage, and tiering of elevated-risk loans across the servicing portfolio
Identify emerging risk patterns and calibrate risk identification across the portfolio
Direct the dedicated Special Assets team, setting priorities, performance, process, and reporting standards
Develop a training program to strengthen risk identification across asset management teams
Maintain ownership of the risk rating framework and governance for transitioning loans to and from Special Assets
Collaborate with senior leadership on loss mitigation strategy for highest-risk loans
Direct execution of mitigation plans across the broader portfolio
Deliver regular reporting and risk insights to senior leadership and asset management teams
Represent Special Assets in communications with agency partners on watchlist and workout matters
Benchmark and evolve Special Assets policies, tools, and processes for continuous improvement
Provide exceptional service to internal and external clients
Proactively mitigate risks for multifamily and senior housing loans

Requirements

What you’ll need

Strong analytical and financial modeling skills
Workout experience preferred, but not required
Deep knowledge of real estate markets, valuation methodologies, and loan structures
Strong working knowledge of Fannie Mae and Freddie Mac servicing guides, watchlist criteria, and reporting requirements
Demonstrated ability to lead, coach, and develop a team of asset management professionals
Strong time management skills and ability to operate under demanding deadlines
Ability to multitask and manage several elevated-risk relationships simultaneously
Ability to recognize, prioritize, and mitigate risk at both the individual loan and portfolio level
Excellent attention to detail and communication skill
Ability to work independently and lead effectively in a team environment
Ability to travel as needed
Undergraduate degree in a business related field (i.e. Finance, Accounting, Real Estate, Business)
Eight or more years of experience in multifamily and/or commercial real estate finance, asset management, loan servicing, or property management, including direct exposure to Fannie Mae and/or Freddie Mac servicing requirements
Must be authorized to work in the United States without sponsorship
Ability to physically inspect residences and common areas, including standing and walking for extended periods, climbing stairs, sitting, reaching, and bending
Position requires occasional travel, including travel across different time zones and possible overnight lodging

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health