Senior Director, Technology Account Management

Jones Lang LaSalle Americas, Inc.

. Develop and implement a technology strategy supporting account operations and aligning technology initiatives with business objectives .

Posted 11/4/2026full-timeRemote • Illinois • United StatesSenior💰 $160,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in technology strategy development and implementation, with a strong focus on account operations and data analytics. Proven ability to lead cross-functional teams, manage technology budgets, and ensure compliance with security regulations while delivering impactful business results.

Highest-signal resume keywords

Technology Strategy DevelopmentData Analytics TechniquesProject Management MethodologiesTeam ManagementCompliance and Security Regulations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technology StrategyData AnalyticsProject ManagementBudget ManagementTechnology IntegrationGovernanceResource AllocationBusiness IntelligenceCybersecurity ProcessesContract Navigation

Soft Skills

LeadershipCommunicationCollaborationStrategic ThinkingInfluencing

Certifications & Qualifications

Bachelor's Degree in Computer ScienceBachelor's Degree in Information Systems

Industry Keywords

Account OperationsTechnology InitiativesClient RequirementsRegulatory MandatesAnalytics ToolsEmerging TechnologiesHigh-Performing TeamMatrixed Organizational StructureSecurity AwarenessData Management

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Develop and implement a technology strategy supporting account operations and aligning technology initiatives with business objectives
Partner with the WD Technology Advisory team to identify and assess innovations and emerging technologies
Act as a point of escalation for technology, data, and business intelligence issues
Build and maintain relationships with clients, account leadership, and internal teams
Facilitate collaboration and communication between technology teams and business units
Oversee the technology project portfolio, including governance, prioritization, resource allocation, and timely delivery
Implement project management methodologies and monitor project progress
Manage technology budgets
Identify technology needs and opportunities with cross-functional teams
Support scoping, design, development, and implementation of technology solutions
Oversee evaluation, selection, and integration of new technologies and platforms
Manage delivery of technology changes driven by ecosystem updates, client requirements, bug fixes, regulatory mandates, and enhancements
Establish and maintain technology standards and best practices
Champion adoption of analytics and AI tools within the account
Support data projects along the established roadmap and facilitate communication among account, client, and data analytics teams
Address client information security concerns related to data initiatives and ensure compliance with relevant policies
Manage and mentor technology professionals and foster collaboration and excellence
Facilitate cybersecurity processes and promote security awareness across account technology activities

Requirements

What you’ll need

Bachelor's degree in Computer Science, Information Systems, or a related field
Minimum of 10 years of experience in technology strategy, with a focus on account operations and data analytics
Proven track record of successfully leading technology initiatives and delivering tangible business results
Experience managing teams and working in a matrixed organizational structure
Understanding of and ability to navigate contracts (MSAs, SOWs, subcontracts, KPIs etc.) to protect business interests and mitigate risk in delivery engagements
Understanding of data analytics techniques and tools, as well as their application in driving actionable insights
Excellent leadership and communication skills, with the ability to influence and collaborate across all levels of the organization
Strong team management skills, with a track record of effectively leading and developing a high-performing team
Ability to delegate tasks and responsibilities efficiently and create an environment of accountability and collaboration
Strong business acumen and strategic thinking abilities
Experience working with a wide range of technologies, platforms, and software development methodologies
Familiarity with compliance and security regulations related to technology and data management
Candidates must be authorized to work in the United States without sponsorship

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health