Senior Facilities Manager

Jones Lang LaSalle Americas, Inc.

. Manage delivery of facilities services to an assigned portfolio of retail bank branches and cafes .

Posted 9/28/2026full-timeRemote • United StatesSenior💰 $125,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in facilities management, including vendor management, operational efficiency, and compliance with health and safety regulations. Proven ability to lead and develop high-performing teams while managing client relationships and overseeing budgets in retail or hospitality environments.

Highest-signal resume keywords

Facilities Management LeadershipVendor ManagementOperational EfficiencyClient Relationship ManagementCompliance and Risk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Budget ManagementPreventive MaintenancePerformance MonitoringOperational Strategy DevelopmentFacility Management Software Proficiency

Soft Skills

Interpersonal SkillsStrategic ThinkingProblem-SolvingCommunication SkillsTeam Leadership

Tools & Technologies

Information Technology ToolsHVAC SystemsSecurity SystemsPoint-of-Sale EquipmentATMs

Certifications & Qualifications

LEEDCFMFMPFood Service Management CertificationHospitality Management Certification

Industry Keywords

Retail BankingFacility ManagementHealth and Safety ComplianceEnvironmental PoliciesContinuous Improvement

About the role

Key responsibilities & impact

Manage delivery of facilities services to an assigned portfolio of retail bank branches and cafes
Act as the primary client contact regarding operations
Oversee facility managers and their day-to-day operations, performance, upkeep, issues, and escalations
Monitor vendor management activities, scope changes, and poor-performance documentation
Ensure adherence to preventive maintenance schedules for HVAC, security systems, point-of-sale equipment, ATMs, and other critical infrastructure
Develop and implement programs and processes to reduce operating costs and increase operational efficiency
Ensure compliance with health, safety, food safety, environmental, and risk-management policies
Support compliance reviews, health inspections, audits, and training programs
Drive benchmarking, best practices, and continuous improvement initiatives
Coordinate engagement between facility managers and internal teams and identify JLL subject matter experts
Develop and manage senior-level client relationships and ensure contract requirements and KPIs are met
Oversee operating budgets, forecasting, financial reporting, vendor payments, cost savings, and contractual authorities
Lead recruitment, coaching, mentoring, training, performance reviews, and development planning for facility managers
Provide strategic direction as a senior member of the facilities leadership team and model JLL's core values

Requirements

What you’ll need

Bachelor's degree or equivalent preferred
Relevant certifications and industry designations preferred (i.e., LEED, CFM, FMP, or food service/hospitality management certifications)
7+ years of leadership in a facility management environment, including at least 3 years managing other facility managers who oversee retail, banking, or hospitality facilities
Proven experience managing remote teams and facility managers across multiple time zones and geographic regions
Ability to travel up to 30% to visit locations across the portfolio and support facility managers
Proficiency in a range of information technology tools and platforms
Strong interpersonal skills, strategic thinking ability, and problem-solving capability, particularly in customer-facing environments
Excellent verbal/written communication and presentation skills with ability to interface with senior client stakeholders
Proven record of developing high-performing facility management teams and providing excellent internal and external customer service in retail or hospitality settings
Must be authorized to work in the United States without sponsorship

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health