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Utility Bill Data Manager
Jones Lang LaSalle Americas, Inc.. Manage, analyze, and optimize utility accounts across a diverse property portfolio .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Utility Bill Data Management, including invoice processing, billing discrepancy resolution, and vendor relationship management. Proficient in analyzing utility consumption data and generating reports to support cost-reduction initiatives and operational efficiency.
Highest-signal resume keywords
Utility Bill Data ManagementVendor ManagementProject ManagementCommunication SkillsProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoice ProcessingBilling Discrepancy ResolutionData AnalysisBudget TrackingContract ComplianceUtility Account ManagementCost BenchmarkingRefund ProcessingHistorical Data MaintenanceSustainability Initiatives
Soft Skills
Strong CommunicationPresentation SkillsProactive ApproachTeam ManagementAbility to Work Independently
Tools & Technologies
Vendor Management PlatformsUtility Account DatabasesBilling SoftwareData Analysis ToolsProject Management Software
Industry Keywords
Utility ManagementEnergy ManagementSustainabilityBilling AuditsCost ReductionOperational EfficiencyMultinational Client ExperienceRegulatory Compliance
About the role
Key responsibilities & impact- Manage, analyze, and optimize utility accounts across a diverse property portfolio
- Process and validate electricity, gas, water, and waste utility invoices
- Identify and resolve billing discrepancies, overcharges, and billing errors
- Conduct post-audit reviews for pricing accuracy and contract compliance
- Manage utility account setups, transfers, closures, utility type changes, and meter updates
- Ensure timely payment processing and maintain utility vendor relationships
- Coordinate with third-party bill pay vendors on account setup, invoice receipt, authorization documentation, and account closures
- Monitor disconnection notices, billing exceptions, payment workflows, past-due balances, late-fee risks, and disconnection risks
- Track budget balances and support quarterly reforecasting
- Process refund checks and returned deposits with proper documentation
- Maintain utility account databases with account numbers, costs, consumption data, and at least 12 months of historical records
- Incorporate account changes into utility budgets and forecasts
- Generate utility cost, consumption, and savings reports
- Analyze bills for consumption anomalies, cost irregularities, and benchmarking opportunities
- Partner with sustainability, facilities, and finance teams on utility inquiries and initiatives
- Support facility management teams with site and account setup requests
- Identify cost-reduction and operational-efficiency opportunities
- Coordinate with utility vendors on issue resolution, audits, and regulatory compliance
Requirements
What you’ll need- Bachelor's degree in Finance, Business Administration, Energy Management, Sustainability, Engineering, or a related field
- 5+ years of Utility Bill Data Management experience within large operations
- Experience coordinating with third-party bill pay vendors and vendor management platforms preferred
- Experience managing or overseeing small teams
- Strong communication, presentation, project management, and problem-solving skills
- Experience working with multinational clients and diverse teams
- Operates with urgency and takes a proactive, self-directed approach
- Ability to work independently while managing multiple projects simultaneously
- Candidates must be authorized to work in the United States without sponsorship
- This position does not provide visa sponsorship
Benefits
Comp & perks- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
- Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health