Vendor Manager

Jones Lang LaSalle Americas, Inc.

. Lead weekly meetings with the client’s Operations teams to review vendor performance and resolve issues .

Posted 10/23/2026full-timeRemote • Texas • United StatesSeniorLead💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vendor management, performance monitoring, and compliance within data center operations. Proficient in technical support, training, and maintaining strategic vendor relationships to ensure operational excellence.

Highest-signal resume keywords

Vendor Performance ManagementData Center OperationsRegulatory ComplianceSupervisory ExperienceTechnical Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data Center SystemsUPS SystemsEmergency GeneratorsSwitchgearsManual TradesTechnical ProceduresMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft Access

Soft Skills

Verbal CommunicationWritten CommunicationLeadership SkillsPresentation SkillsOrganizational Skills

Tools & Technologies

CorrigoMCIM/SalesforceZendeskServiceNow

Certifications & Qualifications

High School DiplomaGED Equivalent

Industry Keywords

Vendor ContractsService AgreementsSLA ComplianceWork Order ManagementWarranty Management

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead weekly meetings with the client’s Operations teams to review vendor performance and resolve issues
Maintain proactive communication with client Operations teams and vendors
Establish, maintain, and optimize strategic relationships with third-party vendors and service providers supporting data center systems
Serve as primary point of contact for vendors at assigned facilities
Lead vendor performance management, business reviews, and continuous improvement initiatives
Monitor contractual, SLA, and performance compliance
Track Work Order completion rates, response times, and service quality
Verify billing and invoice justification using Corrigo data
Process vendor payments according to contractual terms and approval workflows
Implement and maintain warranty management programs and repositories
Monitor warranty expirations and coordinate claims
Manage vendor training on data center operations and critical systems
Provide contractor training and notifications regarding critical functions, work requirements, and incident contacts
Ensure vendors and contractors understand Data Center Work Rules
Coordinate vendor onboarding, system access, documentation, and introductions
Maintain vendor contracts, service agreements, insurance certificates, and compliance records
Ensure regulatory compliance for vendor operations
Prepare and report vendor KPIs
Provide technical support for facility projects, modifications, construction, commissioning, and final acceptance
Develop, review, and approve vendor work efforts and Mission Critical Statements
Identify performance issues and implement corrective action plans
Conduct vendor business reviews and drive best practices
Alert management to vendor performance issues or building discrepancies
Directly supervise assigned personnel, including interviewing, hiring, training, assigning work, appraising performance, and addressing complaints

Requirements

What you’ll need

Hands-on experience working in a data center/critical facility, including UPS systems, emergency generators, and switchgears
High School diploma or GED equivalent
Seven to ten years of engineering experience or equivalent industry experience
Five to seven years supervisory experience
Moderate knowledge of manual trades such as carpentry and electromechanical repair
Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, technical procedures, governmental regulations, and codes
Ability to write routine reports and correspondence
Ability to speak effectively before small groups of tenants or fellow employees
Demonstrated verbal/written communication skills
Ability to use drawings, specifications, shop math, and measuring or testing instruments
Working knowledge or ability to develop proficiency in Microsoft Word, Excel, Outlook, Access, and other software
Ability to professionally interact with tenants and contractors
Leadership, presentation, and organization skills
Ability to lift a minimum of 50 lbs.
Ability to climb stairs and navigate rooftops to access equipment
Must be authorized to work in the United States without sponsorship
Preferred: Corrigo, MCIM/Salesforce, Zendesk, and ServiceNow experience

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture prioritizing mental, physical and emotional health
Reasonable accommodations for individuals with disabilities