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Workplace Change Manager
Jones Lang LaSalle Americas, Inc.. Establish and lead an APAC Workplace Change Management Center of Excellence .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading APAC change management initiatives, establishing frameworks, and ensuring quality control across multi-stakeholder programs. Proficient in developing reusable toolkits and templates while maintaining effective communication and stakeholder engagement.
Highest-signal resume keywords
APAC Change ManagementStakeholder EngagementProgram Management DisciplineCenter Of Excellence DevelopmentQuality Control
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Framework EstablishmentGovernance ModelsIntake ManagementHypercare HandoverContent ProductionEvent Collateral StandardizationReadiness CheckpointsTemplate DevelopmentCampaign SupportEmployee-Facing Messaging
Soft Skills
Strong CommunicationCoachingCollaborationAdaptabilityProcess Discipline
Industry Keywords
Workplace TransformationMulti-Stakeholder ProgramsQuality Assurance PracticesRegional Change DeliveryDistributed Teams
About the role
Key responsibilities & impact- Establish and lead an APAC Workplace Change Management Center of Excellence
- Establish the APAC change framework, including T1-T4 tiering, six-gate methodology, intake, approvals, and quality control
- Build and maintain a controlled collateral library and leadership cascade pack
- Deliver change support including engagement planning, content production, cascade and readiness activities, runbook execution, hypercare, handover, and local translation and quality assurance
- Standardize event collateral, newsletter templates, workplace signage, and monthly reporting templates
- Provide oversight and quality control for employee-facing communications and campaigns
- Lead stakeholder alignment and readiness cadence with WPx, PMO, and D&C
- Manage specialist or external SME engagement by exception under central governance
Requirements
What you’ll need- Proven experience leading APAC regional change delivery and communications across workplace moves and multi-stakeholder programs
- Strong experience operating in a model where a central CoE provides structure and projects execute delivery
- Demonstrated capability in building reusable toolkits, templates, and structured approaches, and driving adoption across distributed teams
- Strong communications capability, including employee-facing messaging, campaign support, senior stakeholder engagement, approval management, and quality control
- Strong program management discipline, including intake management, tiering, gate-based governance, readiness checkpoints, and hypercare handover
- Ability to work across multiple locations, timelines, and language requirements with a high level of consistency and control
- Experience establishing or scaling a Center of Excellence in change management, communications, or transformation delivery
- Experience supporting workplace transformation, relocation, or site move programs within a complex regional environment
- Familiarity with structured governance models and quality assurance practices in change delivery
- Ability to balance process discipline with practical execution in fast-moving environments
- Experience coaching local or delivery teams while maintaining centralized standards and oversight
Benefits
Comp & perks- Inclusion and belonging initiatives
- Career development and opportunities to build expertise
- Reasonable accommodations for individuals with disabilities