Workspace Experience Manager

Jones Lang LaSalle Americas, Inc.

. Manage workplace operations across multiple sites and ensure consistent facilities management service delivery and adherence to service level agreements .

Posted 9/25/2026full-timeRemote • California • United StatesJuniorMid-Level💰 $90,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Manage workplace operations across multiple sites and ensure consistent facilities management service delivery and adherence to service level agreements
Coordinate and oversee third-party vendors for janitorial, maintenance, repair, and other workplace services
Escalate issues as needed to maintain operational standards
Own work order management processes and KPIs through Corrigo and other workplace management tools
Support workplace projects, change management initiatives, and Future of Work programs
Build relationships with client stakeholders, business units, and VIPs to understand expectations and deliver high customer service
Monitor compliance with health, safety, security, and local regulatory requirements
Identify opportunities to improve operations, optimize budgets, and introduce workplace technologies and best practices
Provide operational updates, reporting, and data insights to leadership and client stakeholders
Work flexibly across client and JLL spaces as needed to support operational continuity and workplace experience goals

Requirements

What you’ll need

2+ years of experience in workplace management, facilities operations, corporate services, or a related environment
Proven experience managing vendors, work orders, and operational KPIs within fast-paced workplace environments
Strong proficiency with workplace management systems, digital collaboration platforms, and data analytics tools, including Corrigo and Microsoft Teams
Excellent verbal and written communication skills
Ability to manage multiple priorities, solve problems proactively, and make sound operational decisions independently
Strong understanding of workplace health, safety, compliance, and emergency preparedness requirements
Ability to adapt within evolving hybrid workplace environments and support organizational change initiatives
Client-focused mindset with strong collaboration skills and ability to work independently and within cross-functional teams
Willingness to travel to multiple sites as required
Candidates must be authorized to work in the United States without sponsorship

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Supportive culture and comprehensive benefits package prioritizing mental, physical and emotional health