WPM Divisional Lead – Technology Division

Jones Lang LaSalle Americas, Inc.

. Own the complete Tier 1 client lifecycle from pursuit through renewal .

Posted 11/10/2026full-timeRemote • United StatesSenior💰 $275,000 - $350,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the complete client lifecycle, including financial fluency in P&L performance and transition budget management. Proven ability to lead cross-functional teams and develop strategic relationships with C-suite executives while supporting organizational goals and compliance.

Highest-signal resume keywords

Client Lifecycle ManagementFinancial Fluency in P&L PerformanceCross-Functional Team LeadershipChange LeadershipCoaching and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

P&L PerformanceTransition Budget ManagementFinancial MonitoringCost-Saving IdentificationProcess DesignRisk Mitigation StrategiesCross-Sell OpportunitiesOutcome-Based Pricing ModelsStrategic ThinkingEmerging Technologies

Soft Skills

Executive PresenceRelationship BuildingCoachingMentoringIssue Resolution

Tools & Technologies

NexusMomentumPeopleSoftMonday.comCorrigoProperty HubWorkplace OSMarketplaceP2PAI Tools

Certifications & Qualifications

IFMA Certification

Industry Keywords

Client C-SuiteAccount Health OversightWorkplace SuccessWorkforce SustainabilityJLL Brand Representation

About the role

Key responsibilities & impact

Own the complete Tier 1 client lifecycle from pursuit through renewal
Build and maintain trusted advisor relationships with client C-suite executives
Maintain institutional knowledge and relationship context as accounts evolve
Provide independent oversight of account health
Support account profitability, margin performance, budget management, and revenue/margin optimization
Monitor financials via Nexus, Momentum, and PeopleSoft for top 30 accounts
Support transition budget management exceeding $5M
Review share-of-wallet for cross-sell and organic growth opportunities
Coordinate workstreams across engineering, HSSE, sourcing, and platform teams
Implement early warning systems and proactive escalation protocols
Provide oversight for JCAP compliance and resolve roadblocks
Identify cost-saving and efficiency opportunities
Design processes, standardization, best-practice rollouts, and risk mitigation strategies
Facilitate cross-functional issue resolution across sales, operations, and accounts
Coach and mentor Workplace Success Leads and support Account Directors’ tactical execution and BAU ownership
Support WPM Professional Development and IFMA certification programs
Champion skilled trades pipeline development and workforce sustainability
Partner with the BI Lead on predictive account signals, relationship health scores, and cross-sell intelligence
Represent JLL at industry events and conferences
Contribute to the One JLL brand and Accelerate 2030 vision
Support pursuit, mobilization, transition, stabilization, account operations, and renewal activities

Requirements

What you’ll need

Candidates must be authorized to work in the United States without sponsorship
Strategic thinking across a multi-year client lifecycle
Financial fluency in P&L performance, transition budget management, Nexus, and outcome-based pricing models
Executive presence with client C-suite and JLL Division leadership
Ability to lead cross-functional teams without direct reporting lines
Change leadership using structured change management principles
Coaching and development of Account Directors and COET Success Leads
Comfort with financial accountability and P&L conversations
Ability to operate at the C-suite level on behalf of JLL
Experience or fluency with Monday.com, Nexus, Corrigo, Property Hub, Workplace OS, Marketplace, and P2P
Ability to use emerging technologies including AI tools
Completion of media training for external press representation

Benefits

Comp & perks

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay