Transitional Care Navigator, RN

JourneyCare

. Expand the reach and impact of clinical hospice services by identifying and securing upstream referral sources and education opportunities .

Posted 9/29/2026full-timeOak Lawn • Illinois • United StatesJuniorMid-Level💰 $85,000 - $95,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in hospice care, patient assessment, and relationship building with healthcare providers. Proficient in clinical documentation review and education planning to enhance patient outcomes and facilitate hospice referrals.

Highest-signal resume keywords

Hospice Care ExperienceClinical Documentation ReviewPatient AssessmentRelationship BuildingStrategic Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical AssessmentQuality Assessment ProceduresPatient Eligibility EvaluationDocumentation ManagementSales ExperienceBusiness DevelopmentEducation PlanningReferral Source IdentificationMarket Territory ManagementHospital Consultation

Soft Skills

Strong CommunicationProblem-SolvingAdaptabilityResilienceTactfulness

Tools & Technologies

EMR SystemsHCHB Records

Certifications & Qualifications

Registered Nurse License

Industry Keywords

Hospice ServicesPatient OutcomesEnd-of-Life CareHealthcare ProvidersPhysician Relationships

About the role

Key responsibilities & impact

Expand the reach and impact of clinical hospice services by identifying and securing upstream referral sources and education opportunities
Build relationships and drive appropriate hospice care for patients across physicians, providers, and hospitals
Build upstream-referral relationships and transition hospice referrals from physicians and other referral sources
Serve as a hospice clinical consultant and educator for hospital and physician care teams
Review hospital clinical documentation, EMR, and HCHB records
Engage patients and providers to build clinical patient profiles and admission assessments
Identify decline patterns, including frequent hospitalizations and functional deterioration
Educate care teams on hospice appropriateness
Identify attending and consulting providers associated with referred patients
Provide patient assessment, eligibility, discharge education, and awareness
Collaborate with field sales representatives on consultative meetings with external care teams
Initiate and maintain care team workflows for patient information, clinical assessment, documentation, consultation, education planning and delivery, and internal/external meetings
Identify trends, needs, and partnership opportunities for earlier hospice engagement
Foster trusted relationships with external care teams to improve patient outcomes and end-of-life satisfaction
Communicate with hospital leadership and care coordination teams
Organize, track, and prioritize comprehensive patient reviews
Meet productivity requirements for medical-record review and hospital/provider consultation and education
Collaborate cross-functionally with internal hospice departments and leadership teams
Uphold hospice policies, privacy practices, and ethical guidelines
Represent the organization professionally in hospitals, communities, and partner interactions
Perform other duties as assigned

Requirements

What you’ll need

Physician Office sales and hospice experience preferred
Clinically trained and experienced business development and sales professional
Minimum of two years relevant experience
Licensed as a registered nurse in the state of practice, preferred
Bachelor’s degree in marketing, business administration, or other related fields is preferred
An acceptable combination of experience and/or training may be considered instead of formal education
Must possess the ability to make independent decisions when circumstances warrant
Must possess the ability to deal tactfully with patients, family members, visitors, agency personnel, and public
Must be knowledgeable of quality assessment and assurance procedures
Valid driver’s license and proof of insurance is required
Ability to work in an assigned market territory and visit physicians, hospitals, and providers
Strong communication, strategic thinking, and problem-solving skills
Self-driven, resilient, adaptable, curious, and relationship-building sales approach

Benefits

Comp & perks

Comprehensive benefits (medical, dental, vision, life/AD&D, disability), effective on the first of the month
401(k) retirement plan with a generous company match
Generous time off accruals
Paid holidays
Mileage reimbursement
Tuition Reimbursement
Employee Referral Program
Merit Increases
Employee Discount Programs
Work/life balance
Competitive salaries