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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and sales within the automotive industry, effectively communicating technical information and ensuring customer satisfaction. Proficient in preparing quotes and managing service processes while maintaining high-quality standards.
Highest-signal resume keywords
Customer ServiceSales ExperienceTechnical CommunicationMicrosoft ExcelNegotiation Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesCustomer ServiceTechnical InformationQuote PreparationService Monitoring
Soft Skills
CommunicationPersuasionDynamismOrganizational SkillsGoal-Oriented
Tools & Technologies
Microsoft WordMicrosoft Excel
Certifications & Qualifications
High School DiplomaCategory B Driver's License
Industry Keywords
Automotive PartsCustomer NeedsService ApprovalQuality StandardsCustomer Satisfaction
About the role
Key responsibilities & impact- Provide customer service, identify customer needs, and offer appropriate solutions
- Sell automotive parts and services, ensuring high-quality customer service and a strong focus on results
- Provide technical information about vehicles, services, and maintenance, conveying confidence and assurance to customers
- Prepare quotes and commercial proposals, and follow up on service approval and execution
- Monitor service progress with the workshop, ensuring deadlines are met and quality standards are maintained
- Act as a liaison between customers and the technical team, ensuring clear communication and customer satisfaction
- Contribute to the organization of customer service processes and system records
Requirements
What you’ll need- High school diploma
- Category B driver's license
- Computer skills, including Microsoft Word and Microsoft Excel
- Sales experience
- Strong communication, persuasion, dynamism, negotiation, organizational, goal-oriented, and results-focused skills
Benefits
Comp & perks- Business hours
- Health insurance with special rates
- Dental insurance
- Meal allowance
- Transportation allowance
- Emotional wellness program
- Discounts on products in our portfolio
- Discounts at partner universities
- Pharmacy discounts
- Corporate education and training
- Professional development plan