Probation Administration Assistant

Judicial Branch of Arizona in Maricopa County

. Provide administrative support to various areas of Adult Probation .

Posted 10/31/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $20 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in administrative support functions, including case management and document distribution, while effectively utilizing software tools such as Microsoft Office and iCIS. Bilingual in Spanish/English, with a strong understanding of customer service principles and legal procedures.

Highest-signal resume keywords

Administrative SupportCase ManagementMicrosoft Office SoftwareBilingual Spanish/EnglishLegal/Court Environment Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case-Flow ManagementTyping with Minimal ErrorsOffice Equipment OperationRecord KeepingSoftware Program Proficiency

Soft Skills

Clear CommunicationCustomer ServiceAdaptabilityProblem Solving

Tools & Technologies

ICISOffice 365WordExcelOutlookOneDriveSharePoint

Certifications & Qualifications

High School Diploma or GEDValid Arizona Driver’s License

Industry Keywords

Administrative ProceduresClerical ProceduresLegal EnvironmentCourt CasesFile Storage System

About the role

Key responsibilities & impact

Provide administrative support to various areas of Adult Probation
Distribute documents to appropriate sources
Respond to inquiries regarding court cases
Answer questions from the public and Judicial Branch staff
Perform case management functions, including reviewing case status reports and researching cases
Operate copier, printer, and fax machines
Maintain files and coordinate the file storage system
Perform other related duties and special projects as assigned

Requirements

What you’ll need

High School Diploma or GED
Two (2) years of general clerical experience
Post-secondary education may substitute for experience on a year-for-year basis
Must possess and maintain a valid Arizona Driver’s License at the time of hire
Knowledge and proficiency with iCIS and Microsoft Office Software preferred
Bilingual in Spanish/English preferred
Experience in a legal/court environment preferred
Willingness to travel and provide coverage at other area offices preferred
Knowledge of administrative and clerical procedures and systems
Knowledge of customer and personal service principles
Knowledge of case-flow management
Knowledge of Office 365 (Word, Excel, Outlook, OneDrive, and SharePoint)
Typing with minimal errors
Operation of office equipment, including fax machine, printer/copier, computer terminals, and multi-line telephone systems
Ability to prepare and maintain records, files, and reports accurately
Ability to operate computer equipment and use software programs for paperwork, reports, email, telephone communication, Internet research, and administrative tasks
Ability to learn department-specific software
Ability to adapt to changing circumstances and priorities
Ability to provide clear verbal or written explanations and directions
Ability to respond to customer inquiries and resolve issues
Ability to drive to meetings and trainings
Successful employment contingent upon passing a thorough background and/or fingerprint check

Benefits

Comp & perks

Generous paid time off
Paid sick leave
10 paid holidays
Affordable medical, dental, and vision insurance
State-sponsored retirement pension plans (ASRS or PSPRS)
Employee assistance program
Wellness incentives
Life insurance option
Disability insurance option
Group legal plan option
Pet insurance option
Potential eligibility for Public Service Loan Forgiveness (PSLF)