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About the role
Key responsibilities & impact- Conduct initial screening of applications for operational hotel positions
- Independently conduct initial interviews (online and in person)
- Support administrative HR activities and help organize the onboarding of new employees
- Serve as the central administrative point of contact and liaison for hotel managers on day-to-day operational questions
- Prepare operational KPIs, reports, and analyses for the Heads of Operations
- Maintain operational checklists and carry out various control tasks
- Work with modern hotel software systems (PMS/ATS)
Requirements
What you’ll need- Completed commercial education (HAK, HLW, university of applied sciences) or experience in hotel back-office operations/reception is an advantage
- Dedicated career changers are also very welcome
- Excellent IT skills (MS Office, Google Workspace)
- Interest in modern AI tools
- Experience with PMS and HR systems is an advantage
- Accuracy and a structured, independent working style
- High level of discretion and confidence working with figures
- Strong hands-on mentality
- High degree of initiative and enthusiasm for solution-oriented communication
- Fluent German (C1)
- Good English (B2)
Benefits
Comp & perks- Gross salary starting at €3,000 per month (based on full-time employment, paid 14 times per year)
- Attractive remote-working/home-office opportunities, with limited travel and reliable working hours
- An ideal entry point into the hotel industry’s head-office environment, offering varied responsibilities, opportunities for development, and clear processes
- Free meals on working days at the hotel/head office
- Exclusive holiday and Family & Friends discounts at all JUFA Hotels
- Professional development through our JUFA Talent Program
- Scope to use modern AI tools
- Excellent digital connectivity via the “my JUFA” app