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Remote Access Engineer – Citrix NetScaler, Zscaler Private Access
Julius Baer. Administer, configure, and continuously improve the Bank’s Citrix NetScaler ADC and NetScaler Gateway infrastructure across primary and disaster recovery environments .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Citrix NetScaler ADC and Gateway management, secure remote access, and identity management, with a strong focus on implementing Zero Trust Network Access architectures. Proficient in scripting and automation, with a solid understanding of regulatory compliance in financial services.
Highest-signal resume keywords
Citrix NetScaler ADCSecure Remote AccessIdentity ManagementZero Trust Network AccessScripting with PowerShell
ATS Keywords
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Hard Skills
SSL-VPN ServicesAuthentication TechnologiesVirtual Server ConfigurationREST APIsMicrosoft Entra IDActive DirectoryHigh-Availability DeploymentsEndpoint SecurityGUI/CLI TroubleshootingZscaler Private Access
Soft Skills
Analytical ThinkingAttention to DetailSolution-OrientedCommunication SkillsCollaboration Skills
Tools & Technologies
Citrix Nitro APIBashPythonPowerShellMFA Solutions
Industry Keywords
Financial ServicesRegulatory ComplianceBYOD Access ModelsEndpoint Compliance ValidationIdentity Providers
Tech Stack
Tools & technologiesAzureCitrixPython
About the role
Key responsibilities & impact- Administer, configure, and continuously improve the Bank’s Citrix NetScaler ADC and NetScaler Gateway infrastructure across primary and disaster recovery environments
- Manage and maintain SSL-VPN and clientless access services, including virtual server configurations, authentication policies, rewrite rules, responder policies, and traffic steering mechanisms
- Design, implement, and maintain secure authentication and conditional access policies based on identity, device type, network location, and contextual risk
- Participate in the design, implementation, and rollout of the Bank’s Zscaler Private Access platform
- Support the transition toward a Zero Trust Network Access architecture through technical design, testing, integration, and operational readiness
- Develop and maintain expertise across Citrix NetScaler Gateway and ZPA technologies
- Plan, coordinate, and execute infrastructure upgrades, security patches, policy changes, and platform enhancements under change management processes
- Provide 2nd and 3rd level engineering support and act as an escalation point for complex incidents
- Participate in a shared 24/7 on-call rotation for critical services
Requirements
What you’ll need- Highly proactive, solution-oriented, and capable of independently assessing, prioritising, and resolving complex technical challenges
- Strong analytical and conceptual thinking skills with attention to detail in business-critical and highly regulated environments
- University degree or higher technical education (university of applied sciences, federal diploma) in Computer Science, Information Security, or a related discipline — or equivalent practical experience
- Minimum 3–5 years of hands-on experience in IT Security or Infrastructure Engineering, focused on secure remote access, identity management, authentication technologies, and endpoint security
- In-depth expertise in Citrix NetScaler ADC and NetScaler Gateway, including AAA policies, virtual server configuration, SSL-VPN services, high-availability deployments, authentication flows, and GUI/CLI troubleshooting
- Knowledge of ZTNA concepts and architectures; ZPA or comparable ZTNA experience is advantageous
- Practical scripting and automation skills using PowerShell, Python, or Bash
- Experience with REST APIs, Citrix Nitro API, or comparable interfaces
- Practical experience with Microsoft Entra ID (Azure AD), Active Directory, and hybrid identity environments
- Experience integrating remote access platforms with MFA solutions and modern identity providers
- Understanding of endpoint compliance validation, device trust concepts, BYOD access models, and modern remote access security architectures
- Experience in financial services or other highly regulated industries, with understanding of regulatory and compliance requirements
- Experience supporting business-critical infrastructure platforms with focus on availability, resilience, performance, and security
- Strong communication and collaboration skills across global teams
- Fluent written and spoken English (B2/C1)
Benefits
Comp & perks- 100% employment position
- Shared 24/7 on-call rotation for critical services
- Opportunity to contribute to broader security services and expand expertise across multiple security domains