Chief of Staff, Office of the CTO

JumpCloud

. Partner with the CTO and Co-Founder across Engineering, Security, and Product to align, guide, and measure key initiatives .

Posted 10/15/2026full-timeRemote • MexicoLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing cross-functional initiatives and operational processes within a SaaS environment, ensuring alignment and effective communication with C-level executives and stakeholders. Proficient in executive-level presentation creation and delivering insights to drive strategic objectives.

Highest-signal resume keywords

Cross-Functional CollaborationExecutive-Level CommunicationOperational Process StreamliningStrategic Initiative ManagementSaaS Business Acumen

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Exceptional Organizational SkillsProactive Problem SolvingDiligent Follow-Up

Industry Keywords

C-Level PartnershipOperational RigorCorporate CommunicationKey Metric ReportingMergers and AcquisitionsStakeholder EngagementFast-Moving EnvironmentCross-Departmental CoordinationAction-Item Follow-UpFluent English

About the role

Key responsibilities & impact

Partner with the CTO and Co-Founder across Engineering, Security, and Product to align, guide, and measure key initiatives
Bridge strategy and execution across cross-functional technical teams
Drive operational cadence and manage critical board and investor deliverables
Run key strategic initiatives across the CTO’s portfolio
Manage programs within corporate objectives, including key metric reporting and insights
Manage collection and reporting of key objectives to drive alignment and transparency
Drive weekly, monthly, quarterly, semiannual, and annual corporate communication cadences
Prepare agendas and materials for senior leadership meetings
Establish and manage the CTO’s customer and partner call cadence, including action-item follow-up
Drive organization, communication, and program flow for mergers and acquisitions
Facilitate CTO outreach through roundtables and skip-level one-on-ones
Liaise with program management across the organization on cross-functional objectives
Represent the CTO in communications with senior leadership, board members, customers, and external stakeholders
Hold team members accountable for required deliverables

Requirements

What you’ll need

Demonstrated experience partnering with a C-level executive or founder to drive initiatives
Ability to assess an unknown environment and develop plans to improve operational rigor, communication, and cross-functional accountability
Exceptional operational, organizational, and communication skills
Executive-level presentation creation and delivery skills
Expertise in diligent follow-up and communication at senior levels, internally and externally
Track record coordinating multiple cross-departmental efforts that achieved meaningful business outcomes
Ability to manage scope, risk, and uncertainty
Demonstrated ability to streamline operational processes for consistency and efficiency
Proactive approach to identifying potential issues and solving problems
Ability to thrive in a fast-moving, rapidly growing SaaS business
Fluent spoken and written English
Must be located in and authorized to work in Mexico

Benefits

Comp & perks

Remote-first work arrangement within Mexico
Opportunity to work with teams across 15+ countries
Professional growth and expertise-sharing opportunities
Supportive, collaborative work environment
Equal opportunity employment