Deal Desk Analyst

. Manage renewals within working hours .

Posted 10/15/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Tools & technologies

SFDC

Key responsibilities & impact

Manage renewals within working hours
Assist with deal structuring, quoting and pricing, special terms, deal auditing, exception approval management, and coordination with Billing and Account Management
Track, manage, and execute renewals across the Americas
Support customer retention efforts with Account Management and Account Services
Collaborate with Sales, Finance, Accounting, Billing, Operations, and Legal on non-standard deal elements and critical processes
Participate in pipeline reviews and forecast calls to anticipate Customer Revenue teams' business needs
Communicate with Account Managers and Sales Management
Approve, reject, or escalate proposals based on analysis and business judgment
Surface customer expansion opportunities and risks through data
Create basic and complex quotes, manage the deal closing process, and manage closed/won opportunities in the CRM
Handle multiple sales-related responsibilities as assigned

What you’ll need

3+ years of experience in Deal Desk, Renewals, Legal, Contract Management, Sales Operations, or Finance, preferably within a SaaS environment
Excellent understanding of and ability to drive or facilitate optimization in Salesforce
Understanding of subscription-based pricing, professional services, and support fees
Strong understanding of revenue recognition considerations
Strong financial modeling and analysis skills
Program and project management skills
Excellent written and verbal communication skills
Fluency in spoken and written English
Comfortable presenting business cases and complex pricing proposals to senior executives
Experience with Salesforce.com and CPQ quoting and exception approval workflow systems
Skilled in orchestrating deal construction and deal governance across multiple cross-functional segments
Excellent comprehension of detailed pricing models and strategies
Sound decision-making and strategic planning skills for complex pricing situations
Critical thinking and change management skills
Ability to prioritize and work in a high-volume environment
Ability to work effectively with cross-functional teams and build relationships with them
Must be located in and authorized to work in Mexico

Comp & perks