Senior Solution Architect

JumpCloud

. Guide enterprise customers through complex migrations from legacy identity and directory architectures to JumpCloud’s Open Directory Platform .

Posted 10/9/2026full-timeRemote • United StatesSenior💰 $125,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in enterprise identity architecture design and technical discovery, with a strong focus on executing directory migrations and integrations. Proficient in multi-OS device management and policy deployment, alongside a deep understanding of identity governance and zero-trust security frameworks.

Highest-signal resume keywords

Enterprise Identity Architecture DesignEnd-to-End Directory MigrationsSAML 2.0, OIDC, SCIM, JIT, RADIUS ImplementationMulti-OS Device ManagementActive Directory and Microsoft 365 Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Active DirectorySAML 2.0OIDCSCIMRADIUSPowerShellBashREST APIsMicrosoft IntuneDevice Management

Soft Skills

Analytical Problem-SolvingTime ManagementClear CommunicationProactive PartnershipMentoring

Tools & Technologies

JumpCloud Admin ConsoleOktaEntra IDGoogle WorkspaceApple MDMJamfAzure AD ConnectIntuneAVDClaude

Industry Keywords

Identity ManagementZero-Trust SecurityProfessional Services DeliveryCustomer Engagement GovernanceAutomated JML Functions

Tech Stack

Tools & technologies

AndroidAssemblyAzureCloudiOSJamfLinuxMacOS

About the role

Key responsibilities & impact

Guide enterprise customers through complex migrations from legacy identity and directory architectures to JumpCloud’s Open Directory Platform
Act as a technical advisor helping organizations modernize identity management, consolidate tooling, and establish secure access architectures
Establish and own subject matter expertise across enterprise IAM, complex Microsoft ecosystems, and modern device management
Facilitate discovery sessions and technical workshops for Professional Services engagements and projects
Define migration milestones and technical roadmaps while mitigating architectural scope gaps
Execute hands-on technical deployments and directory cutovers, including Active Directory, Okta, and Google Workspace migrations
Manage high-complexity enterprise customer engagements with Customer Success counterparts
Contribute technical documentation, guides, cross-departmental collaboration, go-to-market efforts, and strategic technical conversations
Update internal processes and knowledge and mentor newer team members
Drive platform adoption, time-to-value, enterprise retention, expansion, and customer satisfaction

Requirements

What you’ll need

Enterprise identity architecture design and technical discovery facilitation for large-scale customer environments
Proven track record executing end-to-end directory migrations and integrations enabling automated JML functions
Deep implementation expertise in SAML 2.0, OIDC, SCIM, JIT, and RADIUS
Multi-OS device management and policy deployment across Windows, macOS, Linux, iOS, and Android
Advanced understanding of Active Directory, Entra ID, Azure AD Connect, Intune, Microsoft 365, and AVD
Understanding of identity governance, zero-trust security frameworks, SSH, SMB/Samba, and Kerberos
Knowledge of Professional Services delivery methodologies, customer engagement governance, and adoption tracking
Knowledge of JumpCloud Admin Console or equivalent cloud identity and directory platforms
Experience with Microsoft Active Directory, Okta, Entra ID, and Google Workspace
Experience with Microsoft Intune, Apple MDM (ABM/ASM), Jamf, and related device-management tools
Familiarity with Claude, Gemini, ChatGPT, and MCPs
Scripting and automation with PowerShell, Bash, and REST APIs
Ability to clearly communicate complex architectural concepts to technical administrators and executive stakeholders
Structured analytical problem-solving and rigorous time management across concurrent customer engagements
Proactive partnership across Customer Success, Engineering, Sales, Support, and Product teams
Fluent spoken and written English
Must be located within one of the 50 U.S. States

Benefits

Comp & perks

Several medical plans, including a high deductible HSA plan with employer contribution
Two dental plans
Vision insurance
Flexible spending account (FSA)
Employee assistance program (EAP)
Short- and long-term disability insurance
Life insurance
401(k) savings plan with match
Flexible paid time off policy
Remote work within the United States
Opportunity to spend time in JumpCloud offices in the Denver/Boulder area
Professional growth and expertise-sharing opportunities