Senior Program Manager, Lead-to-Cash

Juniper Square

. Own the end-to-end Lead-to-Cash roadmap from demand capture through recognized revenue .

Posted 10/15/2026full-timeRemote • United States, CanadaSenior💰 $185,000 - $235,000 per yearWebsite

Tech Stack

Tools & technologies

ERPPMP

About the role

Key responsibilities & impact

Own the end-to-end Lead-to-Cash roadmap from demand capture through recognized revenue
Build and maintain the cross-functional dependency map across Marketing, Sales, Deal Desk, Legal, Finance, Fund Administration operations, and Customer Experience
Run decision forums and document decisions, including Sales and Fund Administration rules of engagement for expansion deals
Partner with Marketing and Sales leadership on lead capture, scoring, and routing from Marketo into Salesforce
Define a Salesforce intake path for expansions originating with sellers, Customer Success, or Fund Administration
Drive consistent opportunity creation and forecasting in Salesforce and Gong across new-logo and expansion motions
Lead CPQ selection based on complex pricing scenarios
Run CPQ implementation and hand-off to Ironclad for order forms, approvals, and audit trails
Sequence migration of live subscriptions to the new model without disrupting billing
Drive automated hand-off from signed contract to booking, Fund Administration onboarding, and billing setup through Workato
Partner with Billing and Revenue Accounting on Zone Billing and NetSuite subscription flow, invoicing, collections, and ASC 606 revenue recognition
Define and own funnel KPIs including speed to lead, quote cycle time, signature-to-first-invoice time, manual touches, and revenue-metric consistency
Own cutover, rollback, training, and change management with SOX, SOC 1, and SOC 2 controls
Deliver a 90-day Lead-to-Cash map and program plan
Deliver expansion intake, ownership, CPQ decision, and implementation progress within 6 months
Enable signed deals to flow to booking, onboarding, and billing without re-keying within 12 months

Requirements

What you’ll need

8+ years of program or project management experience
At least 4 years leading lead-to-cash, quote-to-cash, or order-to-cash transformation programs at a B2B software or services company
Delivered programs spanning marketing and lead management, CRM and forecasting, CPQ and contracting, billing, collections, and revenue recognition
Led at least one CPQ or billing system selection and implementation end to end, from requirements through go-live and hypercare
Hands-on program experience with Salesforce and NetSuite, or comparable CRM and ERP platforms
Experience in a multi-entity, multi-currency environment with non-seat-based pricing
Experience with both new-business and expansion motions, including account ownership and team rules of engagement
Track record of aligning Sales, Marketing, Finance, Legal, and Operations leaders and getting decisions made and kept
Clear, direct writing and ability to produce executive decision memos
Comfort operating without a strict playbook
Experience in financial services, fund administration, private markets, or another services business with complex fee structures preferred
Familiarity with Marketo, Gong, Ironclad, Zone Billing, or Workato preferred
Experience using AI tools or delivering processes designed for agentic automation preferred
PMP, PgMP, or comparable certification preferred

Benefits

Comp & perks

Health, dental, and vision care for you and your family
Life insurance
Mental wellness coverage
Fertility and growing family support
Flex Time Off in addition to company-paid holidays
Paid family leave, medical leave, and bereavement leave policies
Retirement savings plans
Allowance to customize your work and technology setup at home
Annual professional development stipend
Equity
Fully remote work experience or working in a physical office