Solution Engineer

justt

. Lead the full onboarding project externally with customers and internally with Product, Engineering, Data, and Ops .

Posted 11/1/2026full-timeTel Aviv-Jaffa • IsraelMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer onboarding and implementation, particularly in SaaS and fintech environments, with a strong focus on project management, data validation, and API integration. Possesses the ability to communicate complex technical concepts clearly and effectively to diverse stakeholders.

Highest-signal resume keywords

Customer OnboardingProject ManagementAPI IntegrationSQL/Data SkillsAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer OnboardingProject ManagementAPI UnderstandingSQLData ValidationData MappingTechnical AptitudeConfiguration OptimizationChargeback StrategyData Completeness

Soft Skills

Excellent CommunicationAttention to DetailOwnership MindsetCross-Functional CoordinationStructured Problem-Solving

Industry Keywords

SaaSFintechPaymentsData-Heavy ProductsChargebacks

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead the full onboarding project externally with customers and internally with Product, Engineering, Data, and Ops
Manage requirements, timelines, risks, and communication through go-live
Deliver clear SOWs and onboarding documentation
Ensure customers connect their PSP to Justt and provide required data inputs
Explain Justt’s APIs, data structure, and enrichment options
Identify required customer data points and rationale
Map customer data to Justt’s required fields and flag gaps
Validate data completeness and correctness during and after onboarding
Translate business models, purchase flows, and policies into product configurations
Optimize configuration for evidence strength and recovery performance
Document configuration decisions and ensure internal alignment
Monitor data accuracy and completeness during the first months post-launch
Track early recovery results and escalate issues
Coordinate fixes across Product, Engineering, and customer teams
Maintain understanding of chargeback strategy, evidence types, and argument logic
Provide structured feedback to Product on configuration gaps and opportunities

Requirements

What you’ll need

At least 3 years of experience in customer onboarding or implementation roles (preferably in SaaS, fintech, payments, or data-heavy products)
Proven project management and cross-functional coordination abilities
Ability to learn product logic, domain knowledge (chargebacks), and technical concepts quickly
Technical aptitude: understanding of APIs, PSP integrations, and data flows (hands-on experience is a strong advantage)
Basic SQL/data skills (running queries, validating datasets)
Strong analytical and structured problem-solving skills
Excellent communication skills and ability to simplify technical topics for customers
High ownership mindset and strong attention to detail