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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technology project management, client relationship management, and financial oversight, ensuring successful project delivery and client satisfaction. Proficient in risk management, resource allocation, and effective communication with stakeholders.
Highest-signal resume keywords
Technology Project ManagementClient Facing Project ManagementProject Financial ManagementAgile Project Management MethodologiesPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Risk ManagementBudgetingForecastingScope ManagementResource Management
Soft Skills
Excellent Verbal CommunicationWritten CommunicationPresentation SkillsSituational LeadershipStress Management
Tools & Technologies
NetSuite
Certifications & Qualifications
PMP CertificationPublic Trust Security Clearance
Industry Keywords
Emergency ManagementFederal GovernmentHealthcareEducationDefenseAviationTransportation
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Serve as the primary contact and advisor to multiple clients for software implementations and enhancement projects ranging from two weeks to continual
- Manage scope, budget and go-lives, anticipating problems and complications, and facilitating mutually agreed solutions that preserve the schedule and budget
- Identify and proactively document execution, client, and resource risks, while defining and managing mitigation and avoidance plans
- Take accountability for bringing all project issues, conflicts, and decisions to successful closure while maximizing positive client impact
- Interact regularly with clients, managing expectations and communicating progress
- Own financial responsibility for the project, including planning, budgeting, reporting, and forecasting resource costs and ensuring project performance is reflected accurately in revenue recognition
- Partner with delivery leaders to manage resource load across the team, matching skill sets to client needs and ensuring teams have adequate skill sets to run autonomously
- Work closely with the Client Success and Sales team to ensure growth and retention of client accounts, while managing scope of current implementations
- Assist the Sales and Client Success team with responses to Requests for Proposal and scoping new professional services work
- Partner with Product Engineering team on integrations and enhancements necessary to deliver scope of work
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree required
- 4+ years technology project management required
- 3+ years in client facing project management roles required
- Active Public Trust Security Clearance (or higher), or be able to pass a PTSC background check
- Client project experience in one or more of the following industries: emergency management; federal, state, or local government; healthcare; education; defense; aviation; or transportation
- PMP or similar project management certifications a plus; if hired, will be required to achieve PMP within 12 months of hire date
- Excellent verbal, written and presentation skills
- Firm grasp of project financial management and executive-level reporting
- Keenly adapt at clarifying, documenting, and facilitating the resolution of issues and conflicts
- Demonstrated ability to identify and manage project risks, including risk mitigation and contingency planning
- Situational Leadership skills preferred
- Superior ability to handle stress and prioritize competing priorities and changing deadlines
- Ability and willingness to travel 25% of time to client or internal company sites
- Experience with Agile project management methodologies strongly preferred
- Familiarity with NetSuite a plus
- Must qualify as a “U.S. Person” or be otherwise eligible to access EAR-covered materials through an EAR exception or license
- May be required to undergo an SF-85 background check for certain government-related projects
Benefits
Comp & perks- Health insurance
- 401K with corporate match
- Tuition reimbursement
- Unlimited PTO
- Community volunteer opportunities
