Field Service Technician, Entry Level

K Group Companies

. Ensure accurate installation of low voltage systems .

Posted 10/16/2026full-timeGrand Rapids • Michigan • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in low voltage system installation, troubleshooting, and maintenance, with a strong focus on customer service and project management. Proficient in IT networking and capable of interpreting architectural drawings to ensure compliance with industry standards.

Highest-signal resume keywords

Low Voltage System InstallationIT Networking KnowledgeProject Management ExperienceCustomer Service ExcellenceTeam Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Low Voltage Cabling InstallationTroubleshooting SystemsReading Architectural DrawingsService Ticketing ProcessesIP Addressing Configurations

Soft Skills

Excellent Communication Skills

Certifications & Qualifications

Valid US Driver's License

Industry Keywords

Fire SystemsCCTV SystemsIntrusion SystemsEmergency Nurse Call Systems

About the role

Key responsibilities & impact

Ensure accurate installation of low voltage systems
Review project quotes and scopes before beginning onsite execution
Inspect installation sites and study work orders, architectural plans, and installation methods
Install low voltage cabling, devices, and systems according to specifications, relevant codes, and industry practices
Troubleshoot and diagnose issues with installed systems
Conduct routine maintenance and inspections of systems
Respond to service calls and customer inquiries
Travel extensively, mostly within the Midwest, including occasional weekends for multiple sites; home most weekends
Provide customer training on system operations
Provide excellent customer service and maintain customer satisfaction

Requirements

What you’ll need

Hands-on/field experience from previous work experience
Possesses and maintains a working knowledge of basic IT networking, configurations and IP addressing
Ability to read architectural drawings
Team management/supervisor experience
Previous experience completing projects within scope
Previous experience with service ticketing processes
Any previous knowledge in fire, CCTV, intrusion, emergency nurse call systems
Excellent communication skills
Must have valid US Driver’s license

Benefits

Comp & perks

Competitive base salary based on experience
Bonus and commission programs
Paid Time Off (PTO)
Volunteer Paid Time Off (VTO)
100% employer paid family health insurance premium
100% employer paid disability insurance
100% employer paid dental & vision insurance
401k with Safe Harbor contributions from company annually
Profit sharing opportunities