Field Service Technician – Entry Level

K Group Companies

. Review project quotes and scopes before onsite execution .

Posted 10/7/2026full-timeGrand Rapids • Michigan • United StatesEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in low voltage cabling installation, troubleshooting, and maintenance, with a strong focus on customer service and project execution. Proficient in reading architectural drawings and managing service ticketing processes.

Highest-signal resume keywords

Low Voltage Cabling InstallationBasic IT NetworkingTeam ManagementService Ticketing ProcessesCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Low Voltage CablingTroubleshootingSystem MaintenanceArchitectural Drawing InterpretationIP AddressingInstallation MethodsProject ExecutionService Call ResponseCustomer Training

Soft Skills

Excellent CommunicationCustomer Satisfaction

Certifications & Qualifications

Valid US Driver’s License

Industry Keywords

Fire SystemsCCTV SystemsIntrusion SystemsEmergency Nurse Call Systems

About the role

Key responsibilities & impact

Review project quotes and scopes before onsite execution
Inspect installation sites and study work orders, architectural plans, and installation methods
Install low voltage cabling, devices, and systems according to specifications, codes, and industry practices
Troubleshoot and diagnose issues with installed systems
Conduct routine system maintenance and inspections
Respond to service calls and customer inquiries
Travel extensively, mostly within the Midwest, including occasional weekends; home most weekends
Provide excellent customer service and maintain customer satisfaction
Deliver fundamental customer training on system operations
Execute projects independently and collaboratively

Requirements

What you’ll need

Hands-on/field experience from previous work experience
Working knowledge of basic IT networking, configurations and IP addressing
Ability to read architectural drawings
Team management/supervisor experience
Previous experience completing projects within scope
Previous experience with service ticketing processes
Previous knowledge in fire, CCTV, intrusion, or emergency nurse call systems
Excellent communication skills
Must have valid US Driver’s license

Benefits

Comp & perks

Competitive base salary based on experience
Bonus and commission programs
Paid Time Off (PTO)
Volunteer Paid Time Off (VTO)
100% employer paid family health insurance premium
100% employer paid disability insurance
100% employer paid dental & vision insurance
401k with Safe Harbor contributions from company annually
Profit sharing opportunities
Team Zone arcade and team activities