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Bodily Injury Claims Adjuster
K2 Insurance Services. Investigate, evaluate, and resolve first- and third-party private passenger auto liability casualty claims .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Expertise in investigating and resolving auto liability claims, with a strong focus on compliance with state regulations and best practices. Proven ability to deliver exceptional customer service while managing high-stress situations and maintaining organizational effectiveness.
Highest-signal resume keywords
Bodily Injury Claims HandlingAdjuster LicensesClaims Administration ExperienceAttention To DetailCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Auto Liability Claims InvestigationClaims DocumentationCoverage EvaluationLiability AssessmentNegotiation Skills
Soft Skills
Organizational SkillsTeam Culture ContributionStress ManagementConflict Resolution
Certifications & Qualifications
Active Adjuster Licenses
Industry Keywords
MGAInsurance ClaimsState RegulationsClaims PracticesCustomer Interaction
About the role
Key responsibilities & impact- Investigate, evaluate, and resolve first- and third-party private passenger auto liability casualty claims
- Proactively investigate and resolve questions regarding coverage, liability, and damages
- Ensure proper reserving and diary/task management on all assigned claims
- Adhere to Patriot MGA standard operating procedures and best claims practices
- Deliver outstanding customer service to insureds, claimants, carriers, and partners
- Adjust files in compliance with all state regulations
- Thoroughly document all claims activities to support investigation decisions
- Evaluate and negotiate bodily injury claims with injured parties or their representation
- Document and answer demands consistent with Patriot MGA best claims practices and state regulations
- Report to the Claims Supervisor or Claims Manager
- Positively contribute to business culture and morale
Requirements
What you’ll need- Minimum of 3 years of bodily injury auto claims handling experience; 5 or more years preferred
- Experience in an MGA, carrier, or insurance claims administration environment
- Active adjuster licenses in applicable states, or the ability to obtain required licenses
- Strong attention to detail
- Ability to thrive in a high stress, high pace work environment
- Demonstrated ability to positively affect team culture and morale
- Demonstrated ability to stay organized in a high pace environment
- Demonstrated ability to handle confrontational situations with first- and third-party customers
Benefits
Comp & perks- competitive pay
- bonus plan
- medical, dental, and vision insurance with no waiting period
- generous paid time off in year of hire
- 401(k) with employer matching