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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, focusing on renewals, upselling, and expansion revenue while leveraging CRM tools for pipeline management and forecasting. Strong consultative sales skills are essential for aligning solutions with client needs and driving measurable outcomes.
Highest-signal resume keywords
Account ManagementConsultative Sales SkillsCRM ReportingPipeline ManagementClient Relationship Building
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account GrowthRenewal ManagementUpsellingCross-SellingRevenue Forecasting
Soft Skills
Strong OrganizationFollow-ThroughCollaboration
Tools & Technologies
CRM Tools
Industry Keywords
Customer SuccessInside SalesClient StakeholdersBusiness OutcomesU.S. Citizenship
About the role
Key responsibilities & impact- Own and grow a portfolio of client accounts with responsibility for renewals, retention, and expansion revenue
- Manage a consistent pipeline of account growth opportunities, tracking progress and forecasting revenue through CRM tools
- Build strong relationships with client stakeholders and decision-makers to uncover new business needs
- Identify and pursue upsell and cross-sell opportunities based on client goals, usage, and performance
- Lead renewal and contract expansion conversations with a consultative, value-driven sales approach
- Partner closely with Customer Success and Delivery teams to ensure clients achieve measurable outcomes
- Act as the voice of the customer internally, sharing insights to improve services and offerings
- Drive predictable revenue growth through strategic account management and inside sales execution
- Success measured by renewal rates, pipeline health, expansion revenue, and long-term account growth
Requirements
What you’ll need- 3+ years of experience in Account Executive, Account Management, or customer-focused sales roles
- Proven ability to drive renewals, upsell, and account expansion within an existing client base
- Strong consultative sales skills with the ability to uncover needs and align solutions to business outcomes
- Experience managing pipeline activity, forecasting, and CRM reporting
- Ability to manage multiple accounts and priorities with strong organization and follow-through
- Experience collaborating with Customer Success, Delivery, or Implementation teams
- Comfort using CRM tools and data to track opportunities and account performance
- Up to 15% travel
- Applicants must be willing to take a drug test and submit to a credit and background investigation as part of the selection process
- Posting is intended only for U.S. citizens
Benefits
Comp & perks- 401(k) plan with employer matching contributions
- Low-cost, comprehensive medical benefits for employees and their families
- Flexibility for jury duty, voting, military leave, and more
- Wellness stipend program (includes fitness reimbursement)
- Tuition stipend
- Casual dress work environment
- Technical training and certifications as required
- Any CareerSafe online training courses free to employees and their immediate family
