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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Last Mile operations, logistics management, and operational metrics tracking, with a strong focus on compliance, process improvement, and effective communication with vendors and partners.
Highest-signal resume keywords
Last Mile Operations ExperienceOperational Metrics TrackingTransportation Management System (TMS) FamiliarityIntermediate Excel ProficiencyPower BI Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Logistics ManagementOperational ControlsPerformance TrackingRoute Optimization SystemsReverse LogisticsPayment ProcessingField TechnologyEquipment Distribution OperationsDocumentation ProcessesContinuous Improvement Initiatives
Soft Skills
Strong Organizational SkillsAttention to DetailExcellent CommunicationVendor Relationship ManagementCollaborative Profile
Tools & Technologies
Transportation Management System (TMS)Power BIDashboardsDatabasesOperational Trackers
Industry Keywords
LogisticsTransportationField OperationsService Levels Agreement (SLA)Inventory Activities
About the role
Key responsibilities & impact- Monitor and support Last Mile operational routines, ensuring compliance with established deadlines and service levels.
- Monitor deliveries, installations, pickups, and equipment movements.
- Track and manage operational incidents, involving the responsible teams when necessary.
- Support field teams and logistics partners in resolving day-to-day operational requests.
- Monitor operational metrics and SLAs, contributing to the identification of deviations and improvement opportunities.
- Update operational trackers, spreadsheets, and monitoring reports.
- Liaise with carriers and logistics partners to track outstanding issues and priorities.
- Support inventory activities, asset control, and operational reconciliations.
- Assist with maintaining dashboards, databases, and management presentations.
- Document processes and contribute to continuous improvement initiatives across the operation.
Requirements
What you’ll need- Bachelor’s degree completed or in progress in Logistics, Business Administration, Operations Management, Production Engineering, or related fields.
- Experience in logistics, transportation, field operations, or Last Mile operations.
- Experience tracking operational metrics and SLAs.
- Basic knowledge of transportation and distribution processes.
- Intermediate Excel proficiency.
- Familiarity with TMS (Transportation Management System) platforms.
- Basic knowledge of Power BI for consulting and analyzing metrics.
- Experience with operational controls, reporting, and performance tracking.
- Experience in Last Mile operations.
- Knowledge of route optimization systems.
- Experience with reverse logistics.
- Experience in payment processing, field technology, or equipment distribution operations.
- Knowledge of Power BI for building reports and dashboards.
- Strong organizational skills and attention to detail.
- Excellent communication and vendor relationship-management skills.
- Agility, a sense of urgency, and a proactive approach.
- Collaborative, results-oriented profile.
Benefits
Comp & perks- Employment under Brazil’s CLT labor regime
- Hybrid work model
- Monday to Friday, 8:00 a.m. to 5:00 p.m.
