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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in managing Professional Services practices, driving AI-enabled delivery, and fostering relationships with senior operations and IT leaders. Proven ability to develop strategies for growth, profitability, and team coaching within the port and terminal industry.
Highest-signal resume keywords
Leadership Of Teams Delivering Terminal Operating System ImplementationsDeep Expertise In Digital TransformationProven Customer-Facing ExperienceAbility To Communicate Vision And Priorities ClearlyExperience Managing Multiple Managers
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
AI-Enabled DeliveryStandardized MethodologyRevenue ManagementUtilization ManagementMargin ManagementDigital TransformationTerminal Operating SystemKey Performance IndicatorsPre-Sales EngagementScoping
Soft Skills
Team InspirationBuilding AccountabilityContinuous LearningEffective DelegationClear Communication
Industry Keywords
Port IndustryTerminal IndustrySupply Chain ExperienceProfessional ServicesThought Leadership
About the role
Key responsibilities & impact- Lead the N4 Professional Services practice across Europe, the Middle East, and Africa
- Sell services in partnership with Sales
- Lead delivery and practice management
- Drive AI-enabled delivery through AVA and standardized methodology to accelerate Time to Value
- Partner with Sales to position, scope, and close N4 services engagements
- Meet or exceed regional financial and operational goals
- Lead adoption of AI-enabled methods and standardized delivery frameworks
- Drive outcome-based commitments and zero failed go-lives
- Build relationships with senior operations and Information Technology leaders at key EMEA customers and partners
- Manage multiple managers and delegate effectively
- Own regional Revenue, Utilization, and Margin
- Develop and execute strategies for regional growth and profitability
- Develop the coaching capability of Senior Managers, Managers, and Directors
- Own the annual regional Professional Services talent review with Human Resources
- Inspire teams and build a culture of transparency, accountability, and continuous learning
- Contribute to port and terminal industry forums and thought leadership positioning Kaleris Professional Services as premium
Requirements
What you’ll need- 15+ years of experience
- At least 10 years directly managing others, including managers
- Leadership of teams delivering Terminal Operating System or comparable enterprise application implementations and upgrades
- Proven customer-facing experience, including pre-sales, scoping, and executive engagement
- Deep expertise in digital transformation and AI-driven delivery
- Port, terminal, or supply chain experience preferred
- English required
- Ability to manage multiple managers and delegate effectively
- Ability to communicate vision and priorities clearly and engage confidently at C-level
- Ability to present dashboards and Key Performance Indicators in management meetings
Benefits
Comp & perks- Equal opportunity employer
- Inclusive environment committed to diversity
- AI-enabled delivery through AVA and standardized methodology (professional work approach)
