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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in telephone sales and customer relationship management, with a strong focus on acquiring new customers and maintaining existing accounts. Proficient in identifying customer needs and providing tailored solutions for technical products.
Highest-signal resume keywords
Telephone Sales ExperienceCustomer Relationship ManagementLead QualificationSales Pipeline ManagementExcellent German Language Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Active Telephone SalesInside SalesQuotation PreparationSales Closing TechniquesCustomer Data Management
Soft Skills
Self-ConfidenceCustomer OrientationExcellent Communication Skills
Tools & Technologies
CRM SystemsPC Skills
Industry Keywords
Commercial SectorCleaning MachinesManual Cleaning Equipment
About the role
Key responsibilities & impact- Provide telephone consultation and sales support, including preparing quotations, for Kärcher cleaning machines and manual cleaning equipment in the commercial sector
- Actively acquire new customers
- Manage, develop, and reactivate existing customers by telephone within assigned customer segments
- Manage and maintain the sales pipeline
- Identify and qualify new leads
- Regularly maintain and update customer data in the CRM system
Requirements
What you’ll need- Relevant professional experience in active telephone sales and inside sales
- Self-confidence, along with a strong customer and service orientation
- Enjoyment of telephone-based work and a proven ability to close sales
- Excellent communication skills and the ability to identify customer needs
- Affinity for technical products and good PC skills, including CRM systems
- Excellent German language skills are required
Benefits
Comp & perks- Motivating working environment offering plenty of flexibility, autonomy, and personal responsibility
- Comprehensive onboarding program for an optimal start
- Individual professional development opportunities
- Extensive training and development programs
- Flexible working hours
- Option to work from home up to two days per week
- Paid time off on your birthday, as well as on Christmas Eve and New Year's Eve
- Modern office location with excellent underground transportation links
- Regular team and company events
- Attractive employee discounts
- Bicycle leasing program
- Fitness allowance
- Additional exclusive benefits