Team Leader – Remote Sales & B2B Account Management

Kärcher

. Provide professional and disciplinary leadership for a team of six colleagues .

Posted 9/29/2026full-timeRemote • GermanySeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and sales capabilities while effectively managing customer relationships and optimizing operational processes. Proficient in utilizing CRM systems and SAP to drive revenue growth and enhance customer loyalty.

Highest-signal resume keywords

B2B Sales DevelopmentCustomer Service ExperienceSAP ProficiencyCRM System UsageSales Orientation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales StrategyNeeds AnalysisOrder ProcessingCross-SellingUpselling

Soft Skills

Excellent Communication SkillsCustomer-Focused MindsetStructured ApproachSolution-Oriented Thinking

Tools & Technologies

SAPMS OfficeGoogle WorkspaceCRM Systems

Certifications & Qualifications

Commercial TrainingIndustrial Management AssistantWholesale and Foreign Trade Management AssistantOffice Management Assistant

Industry Keywords

Technical ProductsRevenue GrowthCustomer LoyaltyOperational ProcessesTeam Performance

About the role

Key responsibilities & impact

Provide professional and disciplinary leadership for a team of six colleagues
Develop and expand an assigned B2B sales territory
Provide ongoing remote support to an established customer base
Promote campaigns and special offers
Conduct needs analyses
Contribute to revenue growth across the Kärcher Professional product portfolio
Strengthen customer loyalty
Support day-to-day operations, including cross-selling, upselling, and order processing
Serve as a liaison with the field sales team
Ensure the smooth handover of growing accounts
Involve the field sales team in a targeted manner when needed
Continuously optimize operational processes and team performance
Ensure efficient workflows and measurable results

Requirements

What you’ll need

Successfully completed commercial training, e.g. as an Industrial Management Assistant, Wholesale and Foreign Trade Management Assistant, or Office Management Assistant, or an equivalent qualification
Several years of professional experience in customer service or sales, ideally involving technical products
Strong technical and professional expertise
Initial leadership experience is an advantage but not essential
Confident user of SAP
Confident user of MS Office and Google Workspace
Confident user of CRM systems
Structured, independent, and solution-oriented approach to work
Customer-focused mindset
Excellent communication skills
Strong sales orientation
Strategic thinking

Benefits

Comp & perks

Annual employer contribution to an occupational pension plan; individual employee contributions are also possible
Up to 32 days of annual leave
Paid time off on Christmas Eve and New Year's Eve
Flextime
Opportunity to work from home
Annual vacation and Christmas bonuses
Anniversary awards
Performance-based profit-sharing payments
Additional special payments
Employer contribution toward membership in the Wellpass corporate fitness network
Access to more than 7,000 gyms and sports facilities throughout Germany