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KARL LAGERFELD

E-Commerce Fulfillment Coordinator

KARL LAGERFELD

. Maintain daily contact with the external warehouse to ensure orders are processed in a timely manner .

Posted 10/26/2026full-timeAmsterdam • NetherlandsJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in eCommerce logistics and order management, with a strong focus on process improvement and operational efficiency. Proficient in utilizing ERP systems and reporting tools to enhance service delivery and customer satisfaction.

Highest-signal resume keywords
ECommerce LogisticsERP Systems (M3)Reporting ToolsMicrosoft Excel (VLOOKUPS, Pivot Tables)Process Improvement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Order ManagementData AnalysisWorkflow ImprovementReturns ProcessingService Coordination
Soft Skills
Organizational SkillsCommunication SkillsAttention to DetailProactive AttitudeInitiative
Tools & Technologies
ShopifyMicrosoft Office
Industry Keywords
Supply ChainBusiness AdministrationECommerceLogisticsOperational Processes

Tech Stack

Tools & technologies
ERP

About the role

Key responsibilities & impact
  • Maintain daily contact with the external warehouse to ensure orders are processed in a timely manner
  • Work closely with Digital, Finance, IT, and CS teams to resolve questions related to e-commerce orders
  • Monitor the order flow lifecycle and identify issues in the order cycle
  • Monitor and process returns and refunds daily
  • Create and run reports to identify service improvement needs and resolve operational issues
  • Identify, analyze, and implement process and workflow improvements to drive productivity
  • Report to internal and external stakeholders, including the warehouse and customers
  • Assist in testing new phases within new projects
  • Search for new ways to improve processes
  • Provide outstanding service and monitor daily key logistics and operational processes to support customer expectations and conversion-rate growth

Requirements

What you’ll need
  • Bachelor’s degree in e.g. Supply Chain, Business Administration or ability to perform on that level
  • 1-2 years of relevant working experience in eCommerce, logistics or related areas
  • Experience in coordinating internal and external service providers
  • Excellent organizational and planning skills
  • Process-oriented, proactive attitude, takes initiative and can work independently
  • Strong verbal and written communication skills, attention to detail and accuracy
  • Experience with ERP systems (M3), applications (Shopify), and reporting tools
  • High proficiency in Microsoft Office, particularly Excel (VLOOKUPS, pivot tables)
  • Improvement driven and self motivated
  • Fluent in written and spoken English

Benefits

Comp & perks
  • Learning and development courses/training
  • Opportunity to make an impact
  • Remote working arrangements
  • Relocation allowance
  • Bonus holidays
  • Working in the heart of Amsterdam
  • Brand discounts
  • Exclusive sample sales only for #TEAMKARL