Director of Operations

Kaufman Rossin

. Lead and develop project managers and business analysts .

Posted 10/31/2026full-timeMiami • Florida • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in leading technology implementations and managing operational initiatives, with a strong focus on change management, compliance, and performance monitoring. Proven ability to develop teams, establish strategic plans, and drive process improvements across departments.

Highest-signal resume keywords

Project ManagementOperational Reporting ToolsChange ManagementTeam LeadershipProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operations ManagementProgram ManagementTechnology ImplementationBudget ManagementPerformance Monitoring

Soft Skills

Emotional IntelligenceAnalytical SkillsNegotiation SkillsProblem-Solving SkillsInterpersonal Skills

Tools & Technologies

Microsoft OfficeSalesforceDomoPower BIGenerative AI Tools

Certifications & Qualifications

PMPProsciLean Six Sigma

Industry Keywords

Professional ServicesAccountingFinanceRisk ManagementConsulting

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead and develop project managers and business analysts
Set priorities, remove roadblocks, and ensure consistent, high-quality delivery
Oversee multiple firm-wide initiatives, balancing scope, timelines, resources, and business impact
Participate in requirements, planning, testing, and rollout
Lead the operational side of technology implementations from selection and requirements through deployment, adoption, and optimization
Drive change management through communication, training, and adoption planning
Develop and maintain policies, procedures, and best practices
Implement process improvements across departments
Establish business plans, key performance indicators, and performance targets
Monitor results through reporting, audits, and scorecards
Ensure compliance with professional standards, regulatory requirements, and internal quality programs
Identify and address operational risks
Oversee team hiring, staffing, training, performance discussions, and career development
Manage budgets, forecasts, and financial performance of operational initiatives
Partner with the COO and firm leadership on strategic and growth initiatives

Requirements

What you’ll need

7+ years of related operations, project, or program management experience
10+ years of supervisory leadership experience, ideally managing project managers, business analysts, or similar teams
Demonstrated success leading technology implementations and organizational change, with understanding of requirements through adoption
Hands-on leadership style, strong emotional intelligence, and ability to manage multiple initiatives in a fast-paced environment
Strong analytical, organizational, negotiation, and problem-solving skills
Sound judgment
Excellent communication and interpersonal skills
Ability to work effectively with partners, executives, and staff
Proficiency with project management and operational reporting tools
Availability for occasional travel
Experience in professional services, particularly accounting, finance, risk management, or consulting
Bachelor's degree (preferred)
PMP, Prosci, Lean Six Sigma, or similar certifications (preferred)
Experience with Microsoft Office, Salesforce, Domo, Power BI, or generative AI tools (preferred)

Benefits

Comp & perks

Equal opportunity employer
Commitment to a diverse, accepting, and inclusive workplace culture
Culture reflecting the diversity of the firm and clients
Encouragement of understanding, acceptance, and celebration among all people