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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in administering NetSuite and Salesforce, including user management, workflow creation, and troubleshooting integrations. Proficient in data validation, reporting, and compliance support, with strong communication skills to assist non-technical users.
Highest-signal resume keywords
NetSuite AdministrationSalesforce AdministrationAPI/SFTP IntegrationsSuiteFlow WorkflowsNetSuite/Salesforce Admin Certifications
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
NetSuiteSalesforceExpensifySuiteScriptExcelGoogle SheetsSaved SearchesData ValidationReportingTroubleshooting
Soft Skills
Attention to DetailClear Communication
Tools & Technologies
FloQastBlackLineCeligoWorkatoBoomi
Certifications & Qualifications
NetSuite Admin CertificationSalesforce Admin Certification
Industry Keywords
ERP AdministrationCRM AdministrationFinance WorkflowsComplianceSOX
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Administer day-to-day configuration of NetSuite, Salesforce, FloQast and BlackLine
- Set up and deactivate users and manage roles, permissions, saved searches, dashboards, Salesforce flows and validation rules
- Serve as backup administrator for Expensify
- Build and maintain NetSuite SuiteFlow workflows
- Troubleshoot SuiteScript customizations and escalate to developers when needed
- Triage and resolve Finance and employee support tickets
- Monitor and troubleshoot NetSuite-Salesforce integrations, iPaaS tools, API and SFTP feeds
- Support month-end and quarter-end close through data validation, reporting and reconciliation troubleshooting
- Manage file-based data transfers to the external reporting platform and troubleshoot exceptions
- Perform sandbox testing and validate NetSuite release upgrades
- Maintain access lists and perform basic access reviews for audit, SOX and compliance needs
- Create documentation, quick-reference guides and training materials
- Partner with senior systems analysts and architects on approved process changes, testing and hypercare for larger rollouts
Requirements
What you’ll need- 2-4 years of hands-on administration experience with NetSuite, Salesforce, and/or Expensify, or strong ERP/CRM administration fundamentals elsewhere plus enthusiasm for learning NetSuite
- Familiarity with or eagerness to learn NetSuite saved searches, SuiteFlow, roles/permissions, custom fields and records, and reading-level SuiteScript
- Working knowledge of API/SFTP integrations or iPaaS tools such as Celigo, Workato, or Boomi
- Attention to detail
- Solid Excel/Google Sheets skills
- Comfort building reports and saved searches
- Clear communication and ability to support non-technical end users
- Familiarity with basic finance/accounting workflows is a plus but not required
- Bachelor's degree in a related field, or equivalent practical experience
- NetSuite/Salesforce admin certifications are a plus
- Must be able to work from the Norwalk, CT office at least 3 days per week
- Must be able to work in the United States without visa sponsorship; the employer cannot offer work sponsorship, including OPT
Benefits
Comp & perks- Work from (almost) anywhere for up to 20 days per year
- Company-wide week off a year
- No meeting Fridays
- Paid parental leave
- Generous paid vacation and time off for your birthday
- Paid volunteer time
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Competitive retirement and health plans
- Free lunch 2 days per week
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to HeadSpace
- Health benefits
- Flexible spending account
- Retirement benefits
- Life insurance
- Paid time off, including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays
- Parental leave benefits
- Eligible to be considered for an annual bonus