Client Service Associate, Mutual Fund Service Desk

Kayne Anderson Rudnick

. Provide accurate, time-sensitive, and cost-effective services to mutual funds, college access 529 and offshore clients, company stockholders, and intermediaries through inbound call-center calls and written inquiries .

Posted 10/15/2026full-timeRemote • United StatesJuniorMid-Level💰 $58,000 - $64,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in mutual fund services, compliance with SEC and FINRA regulations, and effective communication with diverse stakeholders. Proficient in operational processes and policy drafting to ensure adherence to industry standards.

Highest-signal resume keywords

FINRA Series 6Mutual Fund ExperienceTransfer Agency Service Provider ExpertiseOperational Process DevelopmentInterpersonal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ProcessesPolicy DraftingRegulatory ComplianceResearch SkillsReport Writing

Soft Skills

Effective CommunicationCollaborationMultitaskingPositive Influence

Tools & Technologies

Microsoft WordMicrosoft ExcelReport Writing Tools

Certifications & Qualifications

FINRA Series 6

Industry Keywords

Mutual FundsCollege Access 529Offshore ClientsCorporate Stock ClientsSEC ComplianceFINRA Compliance

About the role

Key responsibilities & impact

Provide accurate, time-sensitive, and cost-effective services to mutual funds, college access 529 and offshore clients, company stockholders, and intermediaries through inbound call-center calls and written inquiries
Work with outsourced service providers including BNY Mellon, Computershare, and Broadridge to ensure adherence to quality and quantity standards
Research and provide information on operational processes
Ensure service providers’ policies and procedures are followed
Draft policies and testing procedures aligned with industry and compliance standards
Work with Mutual Fund Services management to develop functional compliance and operational processes
Ensure processes satisfy corporate policies, SEC, FINRA, and other applicable regulatory requirements
Research the mutual fund industry to remain current with industry standards, laws, and regulations
Service multiple product lines including open-end and closed-end funds, college access savings, variable insurance funds, offshore mutual funds, and corporate stock clients

Requirements

What you’ll need

FINRA Series 6 required within 6 months of hire
Bachelor's degree preferred
Mutual fund experience preferred
Transfer agency service provider expertise preferred
Effective oral and written interpersonal communication skills
Ability to collaborate and positively influence diverse audiences internally and externally at all levels
Ability to independently multitask and rapidly change focus as business needs dictate
Fluency in general office software, including Word, Excel, and report writing tools
Strong potential to independently develop new software skills
U.S. citizenship or lawful permanent residency (Green Card holder) required
Unable to sponsor work visas or support OPT/CPT programs

Benefits

Comp & perks

Medical, dental, and vision coverage beginning on the first day of employment
401(k) plan with competitive company match and immediate vesting
Company-paid life and disability insurance
Supplemental insurance options
Health Savings Account with company contributions
Flexible Spending Accounts, including Dependent Care FSA
Wellness program
Tuition reimbursement
24/7 Employee Assistance Program
Adoption assistance
Paid family care time
Paid volunteer days
Professional development opportunities
Annual incentive plan eligibility