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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates exceptional customer service and communication skills while maintaining a clean and organized service environment. Capable of multitasking in a fast-paced setting and ensuring vehicle presentation standards are met.
Highest-signal resume keywords
Customer ServiceCommunication SkillsAttention To DetailOrganizational AbilitiesValid Driver's License
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Vehicle MovementLoaner AgreementsQuality-Control Test DrivesPayment ProcessingVehicle CleaningVehicle Maintenance Monitoring
Soft Skills
MultitaskingProfessionalismAdaptability
Industry Keywords
Automotive ExperienceDealership ExperienceService EnvironmentCustomer Experience
About the role
Key responsibilities & impact- Greet customers professionally and welcomingly
- Assist with customer check-in and check-out during service appointments
- Process payments and cash out completed repair orders
- Answer questions and direct customers to the appropriate department
- Open and close loaner agreements
- Clean, vacuum, fuel, and prepare loaner vehicles
- Monitor vehicle condition and report maintenance needs
- Wash customer vehicles following service appointments
- Perform light quality-control test drives following repairs
- Assist with vehicle movement throughout the dealership
- Maintain vehicle presentation standards
- Help maintain a clean, organized, and professional service environment
- Support Service Advisors with daily operational tasks
- Assist in delivering an exceptional customer experience
- Perform other duties necessary to support the service department
Requirements
What you’ll need- Excellent customer service and communication skills
- Strong attention to detail and organizational abilities
- Comfortable working both indoors and outdoors in varying weather conditions
- Ability to multitask in a fast-paced environment
- Valid driver's license with a clean driving record
- Ability to operate both automatic and manual transmission vehicles is a plus
- Previous dealership, customer service, hospitality, or automotive experience is preferred but not required
Benefits
Comp & perks- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Employee discounts
- Paid training
- Opportunities for advancement