Director – Client Service Professional

Keilty Bonadio

. Lead projects throughout the client acquisition to final project delivery process .

Posted 10/2/2026full-timeRemote • United StatesLead💰 $180,000 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT security frameworks and compliance standards, with a strong focus on risk management and client engagement. Proven ability to lead teams, mentor staff, and communicate effectively with stakeholders.

Highest-signal resume keywords

IT Security FrameworksRisk Management ExpertiseCompliance ExpertiseSecurity CertificationsClient Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cybersecurity TestingIT AuditsRisk AssessmentsOperational Gap AnalysesRemediation RecommendationsPCI EngagementsGovernance FrameworksPolicy DesignControl DesignSecurity Architecture

Soft Skills

MentoringLeadershipCommunicationClient Relationship ManagementPublic Speaking

Certifications & Qualifications

CRISCCISACISMCISSPISO 27001

Industry Keywords

NISTISOPCI DSSHIPAACMMCFFIECEnterprise RiskComplianceInformation AssuranceStatutory Requirements

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead projects throughout the client acquisition to final project delivery process
Oversee client service teams on multiple client engagements
Manage, develop, train and mentor staff
Develop working relationships with internal and external clients
Identify and pursue opportunities for new and innovative services
Retain and develop new clients, including cross-selling the firm’s full range of client services
Communicate with project stakeholders regarding technical and process improvements
Apply in-depth knowledge of IT security and frameworks including NIST, ISO, PCI DSS, HIPAA, CMMC and FFIEC
Perform IT and information security risk and compliance assessments, PCI engagements, IT audits, cybersecurity testing, operational gap analyses, and provide remediation recommendations

Requirements

What you’ll need

At least one Security, Risk or IT certification (i.e. CRISC, CISA, CISM, CISSP, or ISO 27001) achieved
A minimum of an associate's degree (AS)
A minimum of eight years of experience in the Cyber Security, Information Assurance, IT Audit areas
Experience in the Enterprise Risk or Compliance fields
Ability to handle and manage multiple priorities
Ability to provide mentoring and leadership to junior staff
Compliance expertise in regulatory, privacy, international laws and statutory requirements
Risk management expertise in risk frameworks, maturity models, and enterprise IT security risk methodologies
Governance expertise in vendor management, policy frameworks, control design and security design/architecture
Excellent knowledge of and detailed, documented hands-on experience with audits and attestation engagements such as PCI DSS, SSAE18, CMMC, NIST CSF, ISO27001, etc.
Preferred: experience with Board-level presentations, including public speaking and presentations on IT and Cybersecurity topics
Preferred: proficiency with writing executive-level reports and technical documentation

Benefits

Comp & perks

Remote work; may be located anywhere in the US
Flexible scheduling
Summer hours with Flex Friday scheduling available in accordance with firm policy and business needs
Mentoring and training programs
Diversity of work and opportunities to tackle more interesting issues
Path to Partnership
Equal treatment and opportunity for all people
Inclusive work environment