General Manager

Keller Logistics Group

. Lead the day-to-day operations of multiple warehouse locations .

Posted 10/17/2026full-timeRemote • Pennsylvania • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in warehouse operations management, including proficiency in Warehouse Management Systems (WMS), data analytics, and productivity metrics development. Proven ability to lead teams, manage customer relationships, and drive operational efficiency while ensuring compliance and safety standards.

Highest-signal resume keywords

Warehouse Operations ManagementData AnalyticsWarehouse Management Systems (WMS)Customer Relationship Management3PL Warehouse Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ManagementPallet In/Pallet OutPick And PackMaterial FulfillmentProductivity Metrics DevelopmentPerformance EvaluationOperational KPIsData AnalysisMS ExcelRate Card Negotiation

Soft Skills

Team LeadershipProblem ResolutionCross-Functional CollaborationCommunicationCustomer Service

Tools & Technologies

RF EquipmentWMS-Based ReportingMS OfficeData Analysis ToolsPersonal Protective Equipment

Industry Keywords

3PLWarehouse OperationsSafety ComplianceService LevelsCustomer Scorecard

About the role

Key responsibilities & impact

Lead the day-to-day operations of multiple warehouse locations
Drive safety, service, productivity, compliance, and profitability through effective team leadership
Manage personnel, including recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution
Oversee warehouse performance, including operations, customer service, and contract KPIs
Work with assigned Keller Warehouse locations to resolve operational and customer issues
Design and manage productivity metrics, WMS-based reporting, and operational KPIs
Use data analytics to identify labor trends and workflow inefficiencies
Develop and maintain standard operating procedures for each assigned warehouse location
Develop, design, and maintain productivity metrics and departmental goals
Monitor activity and labor trends and recommend, implement, and administer operational policies and procedures
Meet customer scorecard objectives
Develop, maintain, catalog, and/or negotiate rate cards and scopes of work aligned with customer contracts and operational capabilities
Monitor and manage customer balanced scorecards against agreed KPIs and service levels
Lead periodic customer meetings covering demand, issues, performance, forecasts, service failures, corrective actions, organizational changes, and future plans
Identify and develop opportunities within existing accounts to grow revenue and deepen partnerships
Serve as the primary point of contact for assigned customer accounts
Collaborate cross-functionally to achieve business goals and continuous improvement

Requirements

What you’ll need

Extensive working knowledge of warehouse operations, including pallet in/pallet out, pick and pack, material fulfillment, inventory management, Warehouse Management Systems (WMS), and RF equipment
Skilled in the use of computers and the internet, preferably in a PC, Windows-based operating environment
Mastery of MS Office, particularly MS Excel, and other data analysis tools
Ability to gather information from various sources, analyze data, and make recommendations for improvements
10 years of 3PL warehouse management experience
Up to 30% travel required for training, company events, customer interaction, break/fix, and/or site visits
Ability to lift up to 75 pounds independently or with assistance
Ability to work around powered equipment and wear required personal protective equipment
Ability to work in varying temperatures, noise levels, dust, fumes, and odors

Benefits

Comp & perks

Medical, dental, and vision insurance
Life and accidental death and dismemberment insurance
Short-term and long-term disability insurance
401(k) retirement plan
Employee Assistance Program
Health Savings Account
Dependent care Flexible Spending Account options
Critical illness, accident, and hospital indemnity coverage
Virtual doctor visits
Paid time off
Additional voluntary benefit options
Competitive pay
Opportunities for advancement
Training
Supportive culture