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Operations Manager
Keller Logistics Group. Lead day-to-day operations across multiple warehouse locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive knowledge of warehouse operations, including inventory management and Warehouse Management Systems (WMS), while effectively leading personnel and optimizing productivity metrics. Proficient in data analysis and developing Standard Operating Procedures to enhance operational efficiency and meet customer expectations.
Highest-signal resume keywords
Warehouse Operations ManagementData Analysis and ReportingInventory Management3PL Warehouse Management ExperienceStandard Operating Procedures Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Warehouse Management Systems (WMS)Inventory ManagementData AnalysisProductivity Metrics DevelopmentPallet In/Pallet OutPick and PackMaterial FulfillmentMS ExcelRF EquipmentPerformance Evaluation
Soft Skills
Problem ResolutionTeam ManagementCommunicationTraining and DevelopmentCustomer Service
Tools & Technologies
MS OfficeData Analysis ToolsPCWindows Operating Environment
Industry Keywords
3PLOperational KPIsCustomer Scorecard ObjectivesLabor TrendsWorkflow Inefficiencies
About the role
Key responsibilities & impact- Lead day-to-day operations across multiple warehouse locations
- Ensure safe, efficient, and profitable operations while meeting company and customer expectations
- Manage personnel, including recommendations for hiring, firing, performance evaluation, training, work allocation, and problem resolution
- Oversee warehouse performance, including operations, customer service, and contract KPIs
- Work with assigned Keller Warehouse locations to resolve operational and customer issues
- Design and manage productivity metrics, WMS-based reporting, and operational KPIs
- Use data analytics to identify labor trends and workflow inefficiencies
- Develop and maintain Standard Operating Procedures for each assigned warehouse location
- Develop, design, and maintain productivity metrics and departmental goals
- Monitor progress to identify trends in activity and labor
- Recommend, implement, and administer policies and procedures to enhance operations
- Meet customer scorecard objectives
Requirements
What you’ll need- Extensive working knowledge of warehouse operations, including pallet in/pallet out, pick and pack, material fulfillment, inventory management, Warehouse Management Systems (WMS), and RF equipment
- Skilled in using computers and the internet, preferably in a PC, Windows-based operating environment
- Mastery of MS Office, particularly MS Excel, and other data analysis tools
- Ability to gather information from various sources, analyze data, and make recommendations for improvements
- 5 years of 3PL warehouse management experience
- Ability to lift up to 75 pounds independently or with assistance
- Ability to work around powered equipment
- Ability to wear required personal protective equipment
- Ability to work in varying temperatures, noise levels, dust, fumes, and odors
- Occasional travel may be required for training, company events, or site visits
Benefits
Comp & perks- Medical, dental, and vision insurance
- Life and accidental death and dismemberment insurance
- Short-term and long-term disability insurance
- 401(k) retirement plan
- Employee Assistance Program
- Health Savings Account
- Dependent care Flexible Spending Account options
- Critical illness, accident, and hospital indemnity coverage
- Virtual doctor visits
- Paid time off
- Additional voluntary benefit options
- Competitive pay
- Opportunities for advancement
- Training and career development opportunities
- Supportive culture