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Kelvion

Service Account Manager – Maritime Industry

Kelvion

. Manage and develop customer relationships within the maritime service organization .

Posted 10/6/2026full-timeAlmere • NetherlandsMid-LevelSenior💰 €6,250 per monthWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates strong relationship management and customer advisory skills within the maritime sector, leveraging technical understanding of installations and systems to provide tailored service solutions. Proficient in preparing quotations and collaborating with cross-functional teams to enhance customer support.

Highest-signal resume keywords
Maritime Sector ExperienceTechnical Understanding of InstallationsCustomer Relationship ManagementStrong Communication SkillsFluency in Dutch and English

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Maintenance ContractsService SolutionsQuotations PreparationLogistics SolutionsRefrigeration SystemsHeat Exchangers
Soft Skills
Customer-Focused MindsetProactive ApproachEntrepreneurial Spirit
Industry Keywords
Maritime Service OrganizationShipownersShipping CompaniesService EngineerMarine EngineerShip Engineer

About the role

Key responsibilities & impact
  • Manage and develop customer relationships within the maritime service organization
  • Advise shipowners and shipping companies on maintenance, repairs and service solutions
  • Sell maintenance contracts, spare parts, overhauls and cleaning services
  • Identify commercial opportunities with existing and prospective customers
  • Contribute to maintenance planning and logistics solutions
  • Prepare and follow up on quotations in cooperation with internal departments
  • Regularly visit customers throughout Europe
  • Work closely with the Service, Engineering and Sales departments to provide customers with the best possible support

Requirements

What you’ll need
  • MBO+/HBO-level education or equivalent working and thinking ability, preferably in a technical field
  • Experience in the maritime sector, for example as a service engineer, marine engineer, ship engineer or in a similar technical position
  • Technical understanding of installations, refrigeration systems or heat exchangers, or a willingness to develop this knowledge
  • Interest in a commercial role focused on relationship management and customer advice
  • Strong communication skills and a customer-focused mindset
  • Good command of both Dutch and English
  • Willingness to travel within Europe for approximately one week per month
  • An independent, entrepreneurial and proactive approach to work

Benefits

Comp & perks
  • Sales bonus scheme
  • Flexible working hours
  • Mobility scheme (car allowance or an (electric) car)
  • Home-working scheme
  • 27 days’ annual leave
  • 13 days’ time-off in lieu
  • Various collective employee insurance schemes
  • PME Pension Fund