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Application Engineer – Wear Components
Kennametal. Support customer relationships by maintaining deep product technical knowledge .
About the role
Key responsibilities & impact- Support customer relationships by maintaining deep product technical knowledge
- Provide technical advice, technical support, and technical expertise to expand the market and address customer inquiries, problems, and needs
- Liaise with Sales Engineering, Productivity Engineering, and Inside Sales to support customers’ technical needs
- Become an expert in company products and applications across end-markets
- Monitor cost savings and expansion into untapped market applications
- Analyze company products versus competitors’ offerings and advise on product advantages for specific applications
- Analyze complex application needs and develop recommendations balancing customer business needs
- Conduct product and application testing
- Prepare and present progress, status, and forecasting reports
- Maintain knowledge of industry trends, training opportunities, and forecasts
- Support sales growth through product/technology-based customer cost-saving initiatives
- Collaborate with Product Marketing, Manufacturing, Technology, and other internal teams to align information and goals
Requirements
What you’ll need- Associates degree required; bachelor’s preferred
- 5–8 years of relevant work experience required
- Background in Manufacturing Engineering, Industrial Engineering, Mechanical Engineering, or Materials Engineering
- Technical/professional knowledge and skills
- Creating demand through insight
- Influencing
- Planning and organizing
- Decision making
- Account planning
- Active learning
- Advancing sales discussions
- Building customer loyalty
- Building trusting relationships