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Key Account Manager
Kepak Group. Manage and grow customer relationships across buying, category, merchandising and supply chain functions .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and developing Joint Business Plans to drive sales and market share growth in the FMCG sector. Proficient in analyzing market insights and collaborating cross-functionally to enhance product availability and brand presence.
Highest-signal resume keywords
Customer Relationship ManagementJoint Business PlanningData AnalysisStakeholder ManagementTrade Promotion Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales GrowthMarket Share GrowthPromotional PlanningPricing StrategyCategory PenetrationCommercial Proposal DevelopmentRetail Account ManagementData-Driven Decision MakingProduct Launch CoordinationDistribution Strategy
Soft Skills
Negotiation SkillsInfluencing SkillsCommunication SkillsProactive MindsetRelationship Building
Industry Keywords
FMCGConvenience RetailCategory ManagementSupply ChainMerchandisingTrade InvestmentIn-Store ActivationsShopper InsightsCross-Functional CollaborationBrand Management
About the role
Key responsibilities & impact- Manage and grow customer relationships across buying, category, merchandising and supply chain functions
- Develop and execute Joint Business Plans delivering sales, volume, margin and market share growth
- Identify opportunities to increase distribution, availability and category penetration across convenience retail formats
- Drive promotional plans, pricing strategies, trade investment and in-store activations
- Work with Category, Marketing and Innovation teams to secure product launches and customer listings
- Analyse customer, shopper and market insights to identify opportunities and turn data into action
- Collaborate with Supply Chain and Operations teams to ensure service levels and product availability
- Increase on-shelf availability and execute strong brand presence at the fixture
- Deliver additional distribution opportunities beyond standard planograms to accelerate Convenience Core range growth
Requirements
What you’ll need- Minimum 3 years experience managing key retail, grocery or convenience accounts within FMCG
- Strong commercial awareness with the ability to analyse data and identify growth opportunities
- Experience developing customer plans, trade promotions and commercial proposals
- Excellent stakeholder management and relationship-building capabilities
- Strong negotiation, influencing and communication skills
- A proactive, results-focused mindset with the ability to manage multiple priorities
- Experience working cross-functionally with category, marketing, supply chain and operations teams
- A passion for brands, shoppers and winning in a competitive retail environment
Benefits
Comp & perks- Company Pension
- Further Education support
- Bike to Work Scheme — salary sacrifice scheme for purchasing a bike and safety equipment
- Long Service Awards
- GroceryAid Employee Assistance Program, including mental health and wellbeing support, family and relationship advice, debt management, back-to-work support, and counselling for colleagues and their families
- Corporate gym membership at Ribby Hall Village
- BUPA Cash plan free of charge